1. FLOOR CANDY

2. Floor Candy
1) What types of maintenance has the IT staff performed? 2)What types of maintenance will they perform if new features are added?

3. Corrective Maintenance
Diagnose and fix logic errors
Maintain proper configuration settings
Debug program code
Install current drivers

4. Required for adding new features
Adaptive Maintenance
Required for adding new features
Adding online capabilities
Adding support for mobile devises
Providing new data entry screens
Installing links to Web site
Creating an employee portal

5. Perfective Maintenance
Required to improve performance
Optimize user desktop settings
Install more powerful network server
Update or replace outdated hardware
Write macros to handle repetitive tasks
Compress file system

6. Maintenance Release Methodology
For adding new functionality and enhancements
Major corrections implemented immediately
Additions implemented as a Maintenance Release

7. Physical Security • Secure computer rooms
• Install video cameras and motion sensors.
• Activate BIOS-level passwords, boot-level passwords, or power-on passwords.

8. Network Security
• Check if connections are encrypted, with special attention to wireless networks.
• Check if a virtual private networks is used.
• Assure that system firewalls are installed and operating properly

9. Application Security
• Disable all unnecessary applications and services.
• Review the configuration for each application to identify any potential security holes.

10. File Security
• Document all file permissions to assure that appropriate access is available ONLY to authorized users.

11. User Security
• Determine whether search engines might allow unauthorized users to retrieve private data or passwords.
• Analyze password protection policies and procedures to assure that passwords are case-sensitive, have a minimum length, and a limited duration.
• Test the firm’s defenses to a social engineering attack

12. Procedural Security
• Establish clear managerial policies and controls.
• Stress employee responsibility for security.

13. Should Floor Candy consider replacing the new system?
Yes!