1. 1 COL PATRICK SWEENEY, Ph.D. UNITED STATES MILITARY ACADEMY WEST POINT, NEW YORK RANDALL L.TOBAIS CENTER FOR LEADERSHIP EXCELLENCE MULTI-SECTOR FORUM 6 MARCH 2009

2.  Background and Intent  Studies Conducted in Iraqi Combat Zone - Prototype Study - Theoretical Model Study

3. MENTAL MODEL OF A TRUSTED COMBAT LEADER 3 Attribute 1. Competent 2. Loyal 3. Honest/Good Integrity 4. Leads by Example 5. Confident 6. Courageous (physical & moral) 7. Self-Control (maintains composure) 8. Shares Information 9. Personal Connection with Followers 10. Trusts Followers

4. MENTAL MODEL OF A TRUSTED SUBORDINATE COMBAT LEADER 4 Attribute 1. Competent 2. Honest/Good Integrity 3. Initiative 4. Loyal 5. Confident 6. Disciplined 7. Perseverance 8. Leads by Example 9. Courageous (Physical & Moral) 10. Self-Control (maintains composure)

5. MODEL FOR THE DEVELOPMENT OF TRUST 5 Relationship Factor - Care and respect - Trust and empower - Mutual influence - Shared hardships and risks Organization Factor - Shared values and beliefs - Role expectations Person Factor (Credibility) - Competence - Character TRUST TRUST

6. LINK BETWEEN TRUST AND LEADERSHIP 6 “Soldiers first have to trust you to follow you. Following a leader and following orders are two different things. If they trust you and believe in you, there is nothing they will not do for you.” -Second Lieutenant, Infantry Fire Support Officer, Qayyarah West Airbase, Iraq “Trust to me deals a lot with leadership. The more I trust a leader, the more I allow him to influence me.” –Specialist, Artillery Computer Operator, Mosul, Iraq “The development of influence is largely a function of the development of trust.” -John Gabarro, Study of Company Presidents

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8. TRUST AND IMPACTFUL INFLUENCE 8 TRUST - Referent Power -Expert Power IMPACTFUL INFLUENCE -Greater willingness to accept influence -Increased motivation to complete missions and fulfill duties -Increased openness to persuasion and learning -Emulate leader’s behavior

9. OTHER OUTCOMES ASSOCIATED WITH TRUST 9 - Increases individual and organizational effectiveness * Enhances problem-solving and communication - Enhances unit morale - Foundation for cohesion and teamwork - Enhances perceptions of collective efficacy - Mitigates stress and stress related injuries

10. To educate, train, and inspire the Corps of Cadets so that each graduate is a commissioned leader of character committed to the values of Duty, Honor, Country; professional growth throughout a career as an officer in the United States Army; and a lifetime of selfless service to the Nation. WEST POINT’S MISSION DEVELOPMENTAL DOMAINS COMPETENCE CHARACTER MILITARY HUMAN SPIRIT INTELLECTUAL MORAL-ETHICAL PHYSICAL SOCIAL PROFESSIONAL IDENTITY WARRIOR LEADER OF CHARACTER MEMBER OF PROFESSION OF ARMS SERVANT OF THE NATION

11. TAKE-AWAY POINTS  Dependencies influence attributes that develop trust  Competence is domain specific; whereas, character cuts across all domains  Cooperative interdependent relationships enhance trust  Trust is the cornerstone that allows you to exercise true and impactful leadership 11