1. Designing an Assessment Center Presented By 23- Kajal Pai 34- Divya Sanil 37- Surekha Shet 41- Aditi Surlakar 51- Kshitija Desai

2. Essential Elements of an AC Job Analysis Predefine competencies Behavioral classification Assessment techniques Simulations Observations Observers Recording Behavior Reports Data Integration

3. Determine Objectives Job Analysis Determine Criteria Select Assignments Design the program Draw up a Scheme Select CandidatesSelect Assessors Assessment CenterInstruct CandidatesTrain assessors Evaluate, Report and Inform Step by Step Implementation of The A/C

4. Stage 1: Pre-planning Identify need Commitment Objectives Establish policy

5. Stage 2: Development of Process Stage 2: Development of Process Conduct job analysis Identify simulations Design process Design format Training

6. Stage 3: Implementation Pilot/refinement Run Centers Stage 4: Post-Implementation Decision Making Provide feedback Monitoring

7. Objective of our Assessment Centre “Potential Appraisal “ Role - Team Leader Key Deliverables- Behaviour Related Managing people Managing the customer Managing the business

8. Competencies Identified & Defined Thinking Cluster Problem Analysis Planning and Managerial Control Strategic Thinking Achievement Cluster Customer Orientation Drive for Results Interaction Cluster Interpersonal Ability Communication Innovation & Creativity

9. Measurement Scale Frequency of Behaviour Quality of Behaviour RatingFrequencyQuality R0 Demonstrates qualifying behavior seldom Demonstrates high developmental needs in order to meet the criteria R1 Demonstrates qualifying behavior often Demonstrates some developmental needs in order to meet the criteria R2 Demonstrates qualifying behavior frequently Demonstrates acceptable level of attainment against the criteria R3Demonstrates qualifying behavior very consistently Demonstrates outstanding level of attainment against the criteria

10. Role Competency Matrix Role Competency Matrix Competencies Team Leader (Minimum Required rating) Problem AnalysisR2 Planning and Managerial ControlR1 Strategic ThinkingR1 Customer OrientationR1 Drive for ResultsR1 Interpersonal AbilityR2 CommunicationR2 Innovation and CreativityR2

11. Assessment Center Process Using ORCE

12. ORCE Assessors Observing and Recording Behavior ( O & R) Step 1: Record Step 2: Reduce Step 3: Reflect Documentation – Classifying Behavior (C) Evaluate Behavior (E)

13. Assessment Tools Used: ◦ In basket Exercise ◦ Case Study ◦ Ranking Exercise ◦ Business Games ◦ Leaderless Group Discussion

14. Tools & Competencies Competency Covered Exercise Problem Analysis Planning and Managerial Control Strategic Thinking Customer Orientation Drive for Results Interperso nal Ability Communicati on Innovation and Creativity Ranking* *** In Basket*** * Business Game * * * * Case Study *** * Leaderless Group Discussion * **

15. Behavioural Event Interview Competency based Interview Critical incident in past Behavior Competency HOW WHY

16. Assessor Rating Sheet

17. Integration & Pen Picture Pen Picture is the detailed description of the observations of the assessors. It provides a Summary of all the exercises & the competencies displayed by the participation. It is prepared by a Primary Observer after Integration with other assessors

18. Feedback & Competency Development Guide Step 1. Identify and Prioritize your competency gaps Step 2. Recognize and understand the competency Step 3. Identify how the competency fits within the context of your job Step 4. Plan and experiment, Practice

19. Return on Investment

20. Thank You