1. © Imperial College London Imperial College London Library Review Susan V Howard June 2008

2. Why? New Director of Library Services appointed October 2007 Last Review carried out 2002  Not all areas dealt with effectively  Rapid move to e-resources since 2002  Limited use of outsourcing eg shelf-ready books  Need for more front-of-house staff in refurbished ground floor (opens July 2008)

3. What? Administration and Planning Public Services e-Strategy and Information Resources (eSIR) Review excludes: Faculty Support Services Campus Libraries

4. How? Library Leadership Team (LLT) Awayday Consultation with Library Team Leaders Consultation with other College staff Visits to other HE libraries Desk research Weekly LLT meetings LLT wiki

5. Planning Assumptions SCONUL vision for 2010 College will provide sufficient funds for delivery of library strategic plan Continuing shift to electronic delivery Continued importance of physical library as study space Reclassification of library stock to allow outsourcing College will fund 24/6 opening of Library October - June

6. Proposals: Administration and Planning Split Administration Co-ordinator into two posts, one for Finance, one for Facilities Management Rationalise administrative posts Review rotas and line management of Library Attendants Extend Staff Development Officer role to include operational HR responsibilities PA to service all of LLT

7. Proposals: Public Services Increase number of Library Assistants Create Student Support Assistant posts Replace Help Desk Manager post with Liaison and Enquiry Services post Transfer ILLs to eSIR Transfer shelving and store service from eSIR to Public Services

8. Proposals: eSIR Radical re-engineering of structure Merge Information Resources Management with Information Resources Development to create Acquisitions and Access Within Acquisitions and Access:  Access Management  Acquisitions and Metadata  Subscriptions and Document Delivery

9. Proposals: New Teams Professional Services Bureau (Metadata, IP, Open Access, Copyright …) in eSIR Marketing and Communications team in Public Services Projects team reporting to Director of Library Services

10. Procedure All new posts sent to Job Level Review Panel Business case sent to all staff Consultation meeting with staff in affected areas Individual consultation meetings Invite comments and suggestions from all staff

11. Timetable Director arrived October 2007 LLT Awayday January 2008 New Job Descriptions early May 2008 Business case completed early June 2008 Consultation period 19 June - 18 July 2008 Organise workshops on career development, job applications and interview techniques July – August 2008 Phased implementation of structure commencing October 2008

12. What we have learned (so far) Every HE library cuts the cake differently It all takes far longer than you anticipated You cannot repeat yourself often enough It is difficult to predict how staff will respond Unanimity amongst the management team is crucial If you fudge things, they will come back to haunt you