1. INTERNAL AUDITOR TRAINING FOR ISO 9001:2008 21-22 JUNE 2011 (9.00AM – 5.00PM) MPC WILAYAH PANTAI TIMUR, LEVEL 7, WISMA TNB, KUANTAN, PAHANG Internal Quality Audit is an independent assessment of inputs such as design, specification, material, methods used and the process employed to ensure that the quality system is implemented, controlled and maintained. Regular auditing is necessary as required by ISI 9001:2008 in order to improve and maintain an organisation’s quality management system. This course is to provide adequate auditing skills for appointed auditors to carry out assessment of the quality capabilities of their organisations. Lecture RATIONALE At end of the programme, participants should be able to: * Understand the process of Internal Quality Auditing * Plan, implement and report an Internal Quality Audit * Increase the understanding of Quality System * Participate in the ISO 9000 Implementation of the company OBJECTIVE METHODOLOGY WHO SHOULD ATTEND DAY 1 (9.00AM-5.00PM) DAY 2 (9.00AM-5.00PM) 1.0 Review Quality Management System Standard 2.0 Architrecture of ISO 9000 Standard Documenttaion 3.0 Nature of Quality Audit 4.0 Auditors and Lead Auditors 5.0 Audit Planning 6.0 Preparation and Use of Checklists 7.O Opening Meeting 8.0 Communications 9.0 Executing the Audit 10.0 Non-Conformances and Recording 11.0 Closing Meeting 12.0 The Audit Report 13.0 Corrective Plan 14.0 Follow-up For further enquiries, please contact the following Programme Manager : Ms. Azhani Ismail (azhani@mpc.gov.my, Tel: 609-513 1788 / 1789, Fax : 609-513 8903) Malaysia Productivity Corporation (MPC), East Coast Region Office (WPT) Level 7, Wisma TNB, Lot 14, Seksyen 9, Jalan Gambut, 25000 Kuantan, Pahang PACKAGE CONTENTS Morning Tea Break, Lunch and Afternoon Tea Break Course Materials and Certificate of Participation Group Work Exercise Top Management Executives Supervisors FEE RM550.00 per person / 2-day 15% discount to non-SME organisation for the registration of participants more than 3 Please contact MPC Consultant / Programme Manager for further details on SMEs’ incentive ENQUIRIES

2. i. Participant 1:H/P : Position:*Academic: ( ) Certificate ( ) Diploma ( ) Degree ( ) PHD Email: *Age: ( ) 45 Please fill up this registration form and mark *(X ) in the appropriate box. 1.Course Title: 2.Date:Venue :Fee (RM) : 4.No. ROC/ROB: 5.Organization Name: 6.Address: : Postcode:State : Tel : Email: Fax: 7.*Organization Size: ( ) Multinational ( ) Large( ) SMEs( ) Government 8.*Status: ( ) Bumi ( ) Non-Bumi 9.*Economic Sector: ( ) Public Services( ) Mining / Manufacturing( ) Construction ( ) Agriculture( ) Finance / Commerce( ) Science / Technology / ICT ( ) Retail Services( ) Transportation / Utilities( ) Education / Consultancy ( ) Human Resource/ Land / Cooperation/ Sports / Police / Army / NGO / Arts / Entrepreneurship / Consumerism / Social / Legal ( ) Others (Please Specify) : 3.Total Fee: Transfer Payment (Maybank : 006016502934)No. of Participants: Cheque No./LPO: *Mode of Payment : ( ) CASH ( ) CHEQUE ( ) LPO Made payable to “PENGARAH WILAYAH MPC” for the payment of the participant/s for the above programme. PERBADANAN PRODUKTIVITI MALAYSIA (MPC) WILAYAH PANTAI TIMUR (WPT) Level 7, Wisma TNB, Lot 14, Seksyen 9, Jalan Gambut, 25000 Kuantan, Pahang Ms. Azhani Ismail (azhani@mpc.gov.my, Tel: 609-513 1788 / 1789, Fax : 609-513 8903) 10.Name of Contact Officer: H/P : Position: Tel : Department / Division: Fax : Email:(Company Stamp) THANK YOU FOR YOUR PARTICIPATION IN MPC PROGRAMME ii. Participant 2:H/P : Position:*Academic: ( ) Certificate ( ) Diploma ( ) Degree ( ) PHD Email: *Age: ( ) 45 iii. Participant 3:H/P : Position:*Academic: ( ) Certificate ( ) Diploma ( ) Degree ( ) PHD Email: *Age: ( ) 45 iv. Participant 4:H/P : Position:*Academic: ( ) Certificate ( ) Diploma ( ) Degree ( ) PHD Email: *Age: ( ) 45 v. Participant 5:H/P : Position:*Academic: ( ) Certificate ( ) Diploma ( ) Degree ( ) PHD Email: *Age: ( ) 45 REGISTRATION FORM Note : 1.Registration and payment should be made FIVE (5) DAYS BEFORE the commencement of the programme. 2.Reservation can be made by phone, mail, fax or email (but will be confirmed upon receipt of the registration form and payment). 3.A FULL FEE is chargeable IF NO WRITTEN notice of cancellation is RECEIVED by MPC FIVE (5) DAYS BEFORE the programme commences or if the participant fails to report for the programme. 4.Cancellation with less than FIVE(5) days notice will not be accepted. However, replacement can be accepted at no additional cost. 5.MPC RESERVES THE RIGHT to change the venue, facilitators or the contents of the programme or to reschedule or cancel the programme. All efforts will be taken to inform participants of the changes. 6.For further enquiries, please contact the respective Programme Manager.