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HealthCoach4Me.com : Heuristics Presentation Dave Maruszewski & Shirley Carvalhedo
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What is important? Want people to register Want people to use the Coaching Plan Want people to understand how to use the site Informing and Education (Secondary?)
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Navigation Concerns Video skipping If you don’t watch these, you may lose the big picture Don’t get to coaching plan and all of its functions (fast enough) This is the site’s big strength Bombarded by registration requests Unnecessary and overly-repeated links Layered tabs Timing out quickly
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Redesign Simplify Menu Bar Allow for both drop downs and left margin of links Left Margins for physically impaired Drop Downs for people who don’t want to be slowed down Creation of tabs for drop downs Renaming tabs for to emphasize what is most important for stakeholders “Using This Site” will draw more people in than “About This Site” Remove bottom links and use them in other parts of the site so that they relate to the matter on the page
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Old Home Page
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Home Layout New Site Old Site Old Home Page New Home Page
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Home Layout 1)Moved tabs to the subject matter 2)Register or log in on Home page 3)Contextual Animation 11 22 33
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Home Layout 4)Removed animations (within slide show) 5)Removed scrolling rollout bar 6)Removed bottom links 66 55 44
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Home Layout 7)Removed site map and flags 8)Removed register and take site tour on slide show 9)“Using this Site” may be more informative and alluring 77 88 99
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Old Standard Page Layout
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Standard Page Layout 1)Uniform with Home page 2)Removed violet bar 3)Drop down lists that mirror left hand margin 11 33 22
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Standard Page Layout 4)Contextual animation requests 5)Search like Google™ 44 55
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Registration Layout
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Not Covered - Next Step PDF’s Subtabs – How do we assimilate them? Diary issues Graphs – somewhat confusing
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Bibliography eBay. eBay | Electronics, Cars, Clothing, Collectibles and More Online Shopping. 6 June 2011. Google. Google. 10 June 2011. GSK. A Virtual Health Coaching Site. 25-31 May 2011. Hansen, W. J. "User Engineering Principles for Interactive Systems." Proceedings of the Joint Computer Conference. New York: ACM Press, 1971. 523-532. Hix, D. and Hartson, H.R. Developing User Interfaces: Ensuring usability through product and process. New York: Wiley, 1993. Laurel, B. (Ed.). The Art of Human-Computer Interface Design. Menlo Park: Addison-Wesley, 1991. Lund, A. M. "Expert Ratings of Usability Maxims." Ergonomics in Design May 1997: 15-20. Nielsen, Jakob. Usability Inspection Methods. New York: Wiley and Sones, 1994. Shneiderman, Ben and Plaisant, Catherine. Designing the User Interface. Boston: Addison Wesley, 2010. Shneiderman, Ben. Designing the User Interface. Boston: Addison Wesley, 1997. Smith, Sid and Mosier, Jane. Guidelines for Designing User Interface Software. ESD-TR-86-278. Springfield: National Technical Information Service, 1986. Snyder, Carolyn. Paper Prototyping. San Francisco: Morgan Kaufmann, 2003. U. S. Department of Health and Human Services. Your Source for Reliable Health Information. 1 June 2011. WebMD. Better Information. Better Health. 1 June 2011.
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