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1 ZIXCORP The Criticality of Email Security Kevin Cloutier 781-993-6221 kcloutier@zixcorp.com Oct 2015
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Founded in 1998 as an email encryption company, now with DLP and BYOD security More than 11,500 active customers including : Six divisions of the U.S. Treasury All of the FFIEC U.S. federal financial regulators (incl. FDIC and OCC) The U.S. Securities and Exchange Commission 24 U.S. state financial regulators More than 2,000 U.S. financial institutions 25% of all banks in the U.S. 20% of all hospitals in the U.S. 32 Blue Cross Blue Shield organizations ABOUT ZIXCORP 2
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YOUR BIGGEST SOURCE OF DATA LOSS
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Your organization is sending PII out today – Analysis shows an average of 5% of outbound volumes include PII, NPI, PHI, SSNs, CCs, etc. – You need to know who sent, who received, what was sent, why it was sent, and how it was sent – Even one email violation, depending on your industry, can cost you thousands of $$$$ and public data breach exposure Your organization has a mobility risk –Employees are using mobile phones to download email –Data proliferation on mobile devices is a huge risk, even with an MDM solution in place KNOW YOUR EMAIL
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Data Loss Prevention (DLP) Encryption Mobile Device Management (MDM) / Bring Your Own Device (BYOD) Security Compliance Reporting EMAIL SECURITY TOOLS TO MITIGATE THE RISKS
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Enhanced Email DLP allows organizations to: o Detect outbound emails that violate corporate policies o Capture and analyze email violations o Filter, search and report on email violations o Quarantine sensitive emails that contain sensitive information based on wide range of parameters ENHANCED EMAIL DLP 6
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EMAIL DLP VIEW OF SENSITIVE EMAIL 7
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You now have the sensitive email, but what do you do with it? If authorized to be sent, encrypt it But not all email encryption is equal Do not deploy Email Encryption to just: AFTER DLP, THEN WHAT?
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Policy based email encryption –Integrates with email DLP to auto encrypt sensitive content Transparent email encryption –Auto encrypt to other organizations using the same solution/protocol with no logins/passwords needed –Automatic Key Management Encrypted Delivery to “Non” encryption users –A system that delivers the encrypted email to anyone regardless of what technology they have on receiving end Encrypted Delivery to Mobile Devices A USABLE EMAIL ENCRYPTION SOLUTION
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WHY ARE WE ALL SPEAKING A DIFFERENT LANGUAGE? How can we connect with so many roadblocks? Portals Passwords Secure attachments Password resets Extra steps
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THE POWER OF EMAIL ENCRYPTION TRANSPARENCY An elegant solution is one that works without you even knowing it. No portals No passwords No extra steps Shared Public Key Directory
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WHAT ABOUT DELIVERY OF ENCRYPTED EMAIL ON MOBILE DEVICES? Typically, recipients are unable to open encrypted email on mobile devices. The result: User frustration Interrupted workflow Reduced productivity
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EMAIL ENCRYPTION SOLUTION SHOULD MANAGE MOBILITY EFFECTIVELY AND EFFICIENTLY Senders and receivers using the solution should experience encrypted email like any other email on their mobile device. Accessing encrypted mobile email should be as easy as one click.
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The email still has to go, but how? S olution should auto recognize the recipient does not have technology in place but still delivers the email encrypted via a secure messaging portal (pull) or via an encrypted HTML attachment (push) Registration to receive these encrypted emails must be simple and non-invasive Allow for the recipient to reply back encrypted AND to compose brand new emails encrypted Consider impact of delivery method on mobile devices WHAT ABOUT ENCRYPTED EMAIL TO RECIPIENTS WHO DO NOT HAVE DECRYPTION TECHOLOGY?
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MOST POPULAR MOBILE BUSINESS APPS EMAIL, CALENDAR AND CONTACTS 16 Source: BYOD and Mobile Security Report, 2014, Holger Schulze, Information Security Community on LinkedIn
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Survey results indicate 45% of respondents report that within the previous 12 months, one or more employees lost a mobile device containing company data InformationWeek’s 2014 Mobile Security Report 3.1 Million smartphones were stolen in the USA during 2013 - sixty per minute Consumer Reports’ Annual State of the Net survey, 2014 72% of respondents say their top mobile security concern is data loss from lost or stolen devices InformationWeek’s 2014 Mobile Security Report 17 MARKET RESPONSE TO BYOD
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MOBILE DEVICE USERS’ FRUSTRATION 18
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ADDING TO BYOD CHALLENGES 19
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20 TYPICAL MDM SOLUTION EMAILS ARE RETAINED IN PERMANENT MEMORY Data Proliferation
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TODAY’S APPROACHES ARE MISSING THE POINT MDM & CONTAINER VENDORS Assume Data on the Device Too Complex and Too Expensive Too Invasive For Users Too Difficult To Implement Creates Corporate Liability Concerns Overkill for Email Problem Getting Worse Manage access, not devices!
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WHAT THEY DON’T WANT IS: Company monitoring their personal activities or restrict apps Interruption of their calendar, contacts, phone and texting functions Invasion or deletion (wiping) of their personal data USERS WANT EASE OF USE Brooklyn gives IT the security they need and. COMPANIES WANT SAFE DATA WHAT THEY DON’T WANT IS: Corporate data distributed on hundreds of devices Users resorting to personal email or other insecure means of maintaining productivity THE STATE OF BYOD
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EMAIL BYOD SOLUTION Full email functionality, but NO data on the device, so no need to manage the device 23 Data Proliferation
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EMAIL BYOD DELIVERS THE BEST OF BOTH WORLDS Companies benefit from Enhanced Data Protection Productive employees and improved morale Minimize Corporate Liability One copy of corporate data Compliance Reporting License by user, not device Employees benefit from Convenience of using their own devices Control of their devices and personal data Protected privacy without employer access to personal data
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Who sent, Who Received, Top Domains, Delivery Method, Time Stamps, Subject, Policy – And Content! What sensitive data was sent! On Demand and Scheduled Reports Graphical and Detailed Drill downs Includes Reporting on all delivery methods – Including TLS Exportable to formats usable by you Allows you to know what email was viewed on a mobile device and when it was viewed EMAIL COMPLIANCE REPORTING
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To See How ZixCorp Provides Email DLP, Encryption, and BYOD Security come to our booth or contact me Thank you Kevin Cloutier 781-993-6221 Kcloutier@zixcorp.com
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