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INFORMATION TECHNOLOGY FOR YOUR BUSINESS
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According to a report from Chorleywood Consulting the Fraud in Telecommunication worldwide reaches 28 billions of dollars per year (20 in the wire-line and 8 for the wireless network ), with an increase trend of 2 billions per year.According to a report from Chorleywood Consulting the Fraud in Telecommunication worldwide reaches 28 billions of dollars per year (20 in the wire-line and 8 for the wireless network ), with an increase trend of 2 billions per year. In order to resolve the problem, Sue Hubbard, manager of the research department in Chorleywood, suggests the use of a system that monitors the fraud and guaranties completely the security of the company’ s information.In order to resolve the problem, Sue Hubbard, manager of the research department in Chorleywood, suggests the use of a system that monitors the fraud and guaranties completely the security of the company’ s information.
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Types of Fraud:Types of Fraud: –Insider –Technical Frauds –PBX –Phone Cards –Prepaid –Social Engineering
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS “Scope of a software system for the fraud prevention is to minimize the timeframe between the instant in which the fraud starts and the instant in which it will be discovered.” “Scope of a software system for the fraud prevention is to minimize the timeframe between the instant in which the fraud starts and the instant in which it will be discovered.”
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Since 1993 we cooperate with telecommunication companies for the development and integration of fraud management systems (TIM, TIM Hellas, Mobilkom Austria, Amena Spain, Telecom Italy)Since 1993 we cooperate with telecommunication companies for the development and integration of fraud management systems (TIM, TIM Hellas, Mobilkom Austria, Amena Spain, Telecom Italy) Completely developed “in-house”Completely developed “in-house” Uses HW and SW standardUses HW and SW standard Easy and fast personalizationEasy and fast personalization Generates different types of alarms based on the call duration, cost of the calls, volume of the data transferred, on daily, weekly and monthly bases, etc.Generates different types of alarms based on the call duration, cost of the calls, volume of the data transferred, on daily, weekly and monthly bases, etc.
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Windows 2003 ServerWindows 2003 Server DBMS Oracle 9.xDBMS Oracle 9.x Client/Server (2 tiers)Client/Server (2 tiers) Core developed in C++Core developed in C++ ScalabilityScalability Specialized in parallel traffic engines.Specialized in parallel traffic engines.
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Traffic data Mediation device KFraud Server Other System Operator client Automatic signaled data Signaled data interaction Administrator client
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Notification of the alarms via e-mail and/or faxNotification of the alarms via e-mail and/or fax ReportsReports Integrate Rating EngineIntegrate Rating Engine Import of tariff plans and user profilesImport of tariff plans and user profiles Gateways versus OSS/BSS and CRM SystemsGateways versus OSS/BSS and CRM Systems Security handling (Smart Cards optional)Security handling (Smart Cards optional) Handling of the system LogsHandling of the system Logs Automated Data BackupAutomated Data Backup
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Mediation SystemsMediation Systems (ASN.1, Nortel, Openet...) (ASN.1, Nortel, Openet...) TAP2+ e TAP3 ( Mobile Operators )TAP2+ e TAP3 ( Mobile Operators ) Customer Care and Billing SystemsCustomer Care and Billing Systems External alarms (surveillance system …)External alarms (surveillance system …)
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Blacklist checkingBlacklist checking International Suspicious CountriesInternational Suspicious Countries Suspicious AreasSuspicious Areas User Profile Thresholds –The Operators can keep track of different types of services: »Wireless GSM, Data, GPRS and UMTS. »Fixed Lines and PBX »Phone cards
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Collisions and Velocity (Wireless)Collisions and Velocity (Wireless) Detection at number levelDetection at number level –IMSI (Wireless) –MSISDN Personalization of parametersPersonalization of parameters –Subscribers groups, Call and service patterns, Blacklists, suspicious areas and countries.
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Analysis of external alarmsAnalysis of external alarms Severity of each alarmSeverity of each alarm Number of alarms of a specific typeNumber of alarms of a specific type Service of personal profileService of personal profile Function of calls archivingFunction of calls archiving
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INFORMATION TECHNOLOGY FOR YOUR BUSINESS Availability of a complete solution for fraud prevention. Ratio costs/benefits competitive. Flexible and fast personalization.
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