1. ABAG Infrastructure Interdependencies Workshop Ken Fattlar 1/31/12 Verizon Wireless

2. SLIDE 2 Services Description Wireless voice and dataWireless voice and data Nationwide and 100% in 12 Bay Area countiesNationwide and 100% in 12 Bay Area counties Customers include governments, emergency services, businesses and individualsCustomers include governments, emergency services, businesses and individuals Regulatory RequirementsRegulatory Requirements –All site (almost) must have a Conditional Use Permit –Air Quality regulations restrict use of generators –Hazardous materials (batteries/fuel) –Electromagnetic emissions standards Major SuppliersMajor Suppliers –Alcatel Lucent –Ericsson –Cisco –Juniper

3. SLIDE 3DependenciesDependencies Electric PowerElectric Power –Primarily PG&E Transport Circuits (links between cells, switches and the outside world)Transport Circuits (links between cells, switches and the outside world) –Verizon Business –Level 3 –Comcast –ATT –others Transportation (roads)Transportation (roads) Fuel (primarily diesel)Fuel (primarily diesel)

4. SLIDE 4 Who depends on VZW Anyone customer wanting serviceAnyone customer wanting service –Emergency Services Verizon Critical Response Team (VCRT) in placeVerizon Critical Response Team (VCRT) in place –Police –Fire –Health –Every other utility –Government entities –Businesses –Individuals

5. SLIDE 5 Address Challenges Get as self sufficient as possible/practicalGet as self sufficient as possible/practical –All cell sites have batteries –Most sites have generators Challenges in some areasChallenges in some areas Lots of built in redundancyLots of built in redundancy –SONET Rings –Layer 3 routing –Alternate paths Build Relationships with CI providersBuild Relationships with CI providers Have COWs, COLTs, GOATs and RATsHave COWs, COLTs, GOATs and RATs Emergency microwaveEmergency microwave Resources available on a national scaleResources available on a national scale CUEA MemberCUEA Member

6. Potential Gaps Knowledge of immediate post-event conditionsKnowledge of immediate post-event conditions –Roads: Repair sites, delver fuel/COWs/COLTs –Condition of building where site located/accessibility –Power Issues: commercial power or site issue? –Transport circuits: Has vendor detected the problem? Expected recovery timesExpected recovery times Transportation to repair sites, deliver fuel or generators, COWs/COLTs.Transportation to repair sites, deliver fuel or generators, COWs/COLTs. Emergency Services prioritiesEmergency Services priorities –Command centers, shelters… Restricted Area AccessRestricted Area Access SLIDE 6

7. Mitigation of Gaps CommunicationsCommunications –Between CI providers –With Emergency Services –CUEA SLIDE 7

8. SLIDE 8 Thank You Ken Fattlar Kenneth.Fattlar@VerizonWireless.com415-971-0700