1. Office of Human Services Emergency Preparedness & Response DISASTER CASE MANAGEMENT FOR LOCAL COMMUNITIES CDR Jonathan White Office of Human Services Emergency Preparedness & Response

3. What is Disaster Case Management? A mode of helping—that could be provided by NGOs/VOADs, local, State, Tribal, Territorial, or Federal government agencies DCM provides survivor households with disaster-caused unmet needs to a single point of contact to access benefits, resources, and programs to address those needs.

4. Why DCM? For all disaster survivors, navigating the resource environment for recovery is challenging Systems are complex and often disjointed Disaster survivors are faced with these application and navigation processes just when they are most overwhelmed

5. Federal Disaster Case Management Program For States and Federally recognized Tribes in Presidentially declared disasters with Individual Assistance Requested by the State/Tribe Joint FEMA-ACF Assessment The Federal Coordinating Officer determines need for DCM, and alternatives used including DCM State Grant and Immediate Disaster Case Management One alternative available to the FCO is activation of the ACF Immediate Disaster Case Management Program For definitive information, see FEMA Disaster Case Management Program Guidance: www.fema.gov/media-library-data/20130726-1908- 2403/dcm_pg_final_3_8_13.pdf

6. ACF IDCM Program One alternative available to FEMA based on FCO determination following joint ACF- FEMA Assessment Team mission ACF deploys contracted assets for up to 90 days (with potential for 45-day extension) per FEMA tasking

7. ACF IDCM Missions To Date AUG 2011: Massachusetts: June TornadoesAUG 2011: Massachusetts: June Tornadoes OCT-NOV 2011: Vermont: TS IreneOCT-NOV 2011: Vermont: TS Irene OCT-NOV 2011: Pennsylvania: TS LeeOCT-NOV 2011: Pennsylvania: TS Lee OCT-NOV 2011: Texas: WildfiresOCT-NOV 2011: Texas: Wildfires OCT 2011-JUN 2012: New York: TS Irene & LeeOCT 2011-JUN 2012: New York: TS Irene & Lee NOV 2012-APR 2013: New Jersey: Superstorm SandyNOV 2012-APR 2013: New Jersey: Superstorm Sandy

8. Housing Food Clothing Furniture & appliances Healthcare access Behavioral health referrals Referrals to local/state social services Assistance with FEMA/SBA application Child care and children/youth needs Aging services needs Disability services needs Employment assistance Financial counseling Legal services referrals What kinds of referrals can DCM provide?

9. Who are DCM clients? 85.6% female-headed households 33.2% households with children/youth under 18 24.75% households with adults over 65 47.4% households with income below $15,000/year Data from IDCM New Jersey mission for Superstorm Sandy recovery, 2012-2013 (ACF Photo)

10. DCM is Unmet Needs-Based DISASTER CASE MANAGEMENT Unmet Needs-Focused“What disaster-caused needs do you have?” “STEADY-STATE” HUMAN SERVICES PROGRAMS Means-Tested “Is your household income below a certain threshold?” FEMA-SBA SEQUENCE OF DELIVERY Loss-Based “What personal property did you lose in the disaster?”

11. Preparedness If there were a disaster in your community, who would provide DCM? How integrated are human services and emergency management in your community?

12. Disaster Human Services DCM is just one piece of the puzzle ACF-supported human services programs are critical to comprehensive disaster human services ACF OHSEPR and your region’s ACF Regional Emergency Management Specialist (REMS) are available to assist you in disaster human services planning

13. For More Information ohsepr@acf.hhs.gov