1. World Best e-Gov.-Korea Abstract
Dr. Taedong Oh

2. World-Class IT Infrastructure
Mobile high-speed Internet penetration rate
: 1st in the world (‘12, OECD)
Increased international recognition and awareness
ICT Development Index (‘12, ITU) : 1st
e-Government Readiness Index (’12, UN) : 1st 4

3. Korea e-Government 2012.wmv
Korea: The World's Best Partner for Digital Prosperity Ministry of Public Administration and Security from GeGF 2012, Oct 18-19, 2012

4. Government EA- Korea
World's Best Korean e-Government! Behind its reputation, there is Enterprise Architecture. Through systematic information management, Enterprise Architecture...

5. On-Nara BPS(Business Processing System)
Integrated online management of public processes
- 55 central government agencies and local governments are currently using On-Nara BPS
On-nara BPS
Policy accountability improved
All decisions & opinions recorded in e-Document cards
History management of all the edited documents
Government efficiency enhanced
‘On-Nara BPS’ is the new work management system for the Korean government.
The Korean government can now administrate the entire policy making procedures such as documentation, reporting, reviewing, and approval online by using this system.
All public officials in the central government can process most of their works on this system without accessing other systems.
Since all the policy-related information and performance evaluation are kept and shared through this system,
Organizations are able to manage their businesses in a more planned and systematic way.
Ultimately, this system helps the government improve accountability and transparency of policy making processes and manage and evaluate each of public officials in a more systematic way leading the government to improve efficiency.
Online administration of all policy making process
96.6% of officers are now using On-Nara BPS (2007) 42

6. Korea’s National Portal Korea’s national portal for citizen connection
Connection of integrated portal services in user perspective
Single gateway to e-Gov service
Categorize by service sectors * Health, Education, Welfare, etc.
The presence of a powerful searching service portal
User 1 3 2
Integrated e-Gov’t Services Hub 1 2 3
Portal
Portal
Portal

7. Administrative Information
Sharing Service
Online sharing of information by administrative/public/financial institutes
Document reduction and the minimization of the necessity of institute visit
Sharing of 92 kinds of administrative information owned by public institutes
Co-usage from public and financial institutes
* Currently adopted in all administrative institutes, 48 public institutes, and private banks
3. 45 million document information co-used in a yearly basis(2009))
AISS
Dept.
Information
sharing DB
Dept.
Dept.
Connective provision
of Information
Bank
Dept.
DB directory
management
Public
Agency

8. Integration of Information Resource
Consolidation of information resources of 48 government agencies leading to more efficient management
servers, 1069 security instruments, 2097 network equipment
NCIA
A Dept.
B Dept.
C Dept.
00 Dept.
No. of Server management per person : 1.8 → 13
Recovery time : 65min → 1.2min
* NCIA : National Computing Information Agency 8

9. < Development model change with common component>
E- Gov Framework
< Development model change with common component>
Past eGovernment Programs
eGovframe
Current eGovernment Programs
Define
Common
Components
A’ System
B’ System
C’ System
A System
B System
C System
Reuse
Common
Components
Application
S/W
Application
S/W
Application
S/W
Application
S/W
Application
S/W
Application
S/W
Common
functions
Common
functions B B
Common
functions B B B B B C C C C C
F/W
F/W
F/W
F/W
F/W
H/W
H/W
H/W
eGovframe
Apply
Standard
Framework
H/W
H/W
H/W
Define
Standard
Framework
Duplicate development of the same feature in each project
Business dependency in subsequent projects
Limited opportunities for SMEs
Management
Development based on the standard framework
Productivity and quality improvement by reusing common components
eGovFrame Center
Management System for
eGovFrame

10. Smart Government in 2015
Towards Smart Government Ⅲ.
Realize a world-best e-Government that works for the people
Indivi-
duals
Uses the desired
customized service at
any time and place
Enter-
prises
Improves enterprise
competitiveness using
customized services
Society
Lives a safe and
protected life
Public servant
Smart-work whereby
work is harmonized
with life
User-oriented multiple channel integration service
Information disclosure/Public participation
Smart-work business environment
Link with the
related agencies ㅊ
Collaboration
Administrative
agencies
Business space
Group remote conference
(major hubs)
Nurturing service
Joint utilization
공통서비스
Advanced administration
Collaboration/ Information sharing
Public
agencies
Personal remote conference
Offline meeting (major
traffic point)
Remote training
Medical care,
welfare, education,
employment
agency
e-Government infrastructure
Integrated security system
Integrated authentication system
Sharing service
Integrated DB
National Computing & Information Agency
Integrated computing center of autonomous bodies
Enterprises DB DB
Pan-governmental architecture (EA)
Cloud computing basis
- 10 -

11. Recommendations
Recommendation for Belarus
E-Gov’t is Strategic Tool for Government Innovation
Be keen and smart on socio-technical public sector reform and service innovation
Integrate ICT and e-Gov’t into the centerfold of PA innovation & reform
Invest capable resources enough under Strategic National Plan in a whole view
Solve e-Gov’t risks(Tech/Law & policy/Org. Culture/Funding/BPR/M&M/Human…)
Roll out Citizen Centric e-Government & Collaboration Model with private sector
Overcome barrier context w/ stronger leadership in one body of State partnership
Localize Global Standards & Best Practices on structured develop methodology
Adopt Best Of Breed future trend technology into designing of e-Gov’t (Pan Gov. ITA/EA, Cloud computing, Web 3.0, Big data, Mobile centric, Context...)
Utilize ICT sector as Powerhouse for Economic Growth
Believe Digital modernization of PA will expedite Economic Development
Aggressively pursue transformation into future Knowledge Economy Powerhouse
Focus on the technology product R & D led by development of HR & ICT industry
Make ICT industry as one of strong drivers for future Economic Growth
- 11 -

12. Change Acceleration Process: A Model For Change
Leading Change
Creating A Shared Need
Shaping A Vision
Mobilizing Commitment
Current
State
Transition
State
Improved
State
Making Change Last
The CAP model was developed by investigating all the
literature on change, examining cases of successful change,
and by the experiences of our leaders of change.
Here you see the elements that we found as common to
all successful change initiatives as you move from the
current state through the transition to the improved state.
Leading Change and Changing Systems and Structures
need attention throughout the entire change process,
the other pieces are listed in the order that they tend
to occur.
Monitoring Progress
Changing Systems & Structures

13. Overall Reform Process
Denial/Resistance
 Need to share
a sense of CRISIS