1. Bus Man – 1.1: Business Types: Learning Outcomes © BEST Ltd Understanding Business 1.1 – Business Activity LEARNING OUTCOMES Business Management (National 5 and Higher)

2. Bus Man – 1.1: Business Types: Learning Outcomes © BEST Ltd Learning Outcome 14  I understand the different STAFF GROUPINGS that can be used to organise the workforce. Success Criteria  I can explain how staff are organised in the following groupings.  FUNCTIONAL GROUPING  PRODUCT/SERVICE GROUPING  CUSTOMER GROUPING  PLACE/TERRITORY GROUPING  I can explain the STRENGTHS and WEAKNESSES of the above groupings.  I can describe when the above groupings would be suitable to use.

3. Bus Man – 1.1: Business Types: Learning Outcomes © BEST Ltd Learning Outcome 15  I understand the different MANAGEMENT STRUCTURES that can be used to organise managers. Success Criteria  I can explain how management is organised in the following structures.  HEIRARCHICAL STRUCTURE  FLAT STRUCTURE  MATRIX STRUCTURE  ENTREPRENURIAL STRUCTURE  CENTRALISED STRUCTURE  DECENTRALISED STRUCTURE  I can explain the STRENGTHS and WEAKNESSES of the above structures.  I can describe when the above structures would be suitable to use.

4. Bus Man – 1.1: Business Types: Learning Outcomes © BEST Ltd Learning Outcome 16  I understand how INTERNAL STRUCTURE can change. Success Criteria  I can explain what GROWTH is and how it affects a business.  I can explain what DOWNSIZING is and how it affects a business.  I can explain what DELAYERING is and how it affects a business.  I can explain what OUTSOURCING is and how it affects a business.  I can explain why businesses would pursue such changes to their internal structure.