1. EMAIL Computer Tech

2. What is Email? Communication electronically from one computer to another Communication electronically from one computer to another

3. ISP ISP stands for Internet Service Provider ISP stands for Internet Service Provider Examples of an ISP are: AOL, MSN, Comcast, Quest, etc… Examples of an ISP are: AOL, MSN, Comcast, Quest, etc…

4. Three Parts of an Email Address Username Username ISP ISP Domain Domain

5. Organizational Domains comcommercial comcommercial edueducational edueducational govgovernment govgovernment intinternational intinternational milmilitary milmilitary netnetwork netnetwork orgorganization orgorganization (non profit)

6. Six ways of handling email messages. Read it. Read it. Delete it. Delete it. Move or save it. Move or save it. Print it. Print it. Forward it. Forward it. Reply to it. Reply to it. Reply to sender Reply to sender Reply all Reply all

7. Three Advantages of Email Faster to send and receive responses. Faster to send and receive responses. Saves time and money. Time zones, holidays, weekends are no problem. Saves time and money. Time zones, holidays, weekends are no problem. More convenient. No more phone tag. More convenient. No more phone tag.

8. Three Disadvantages of Email Not private. Can be subpoenaed. Not really deleted. Not private. Can be subpoenaed. Not really deleted. Can’t be retracted once sent. Can’t be retracted once sent. Once sent, it’s out of your control. Can be sent to many others. Once sent, it’s out of your control. Can be sent to many others.

9. Guidelines for using Email One subject per message. Always use subject. One subject per message. Always use subject. Ask yourself what would your reaction be to the message. Ask yourself what would your reaction be to the message. Message needs to be correct, concise, and clear. Message needs to be correct, concise, and clear. Maintain goodwill of recipient. Use common courtesies. Maintain goodwill of recipient. Use common courtesies. Use paragraphs. Use paragraphs. When replying use only enough of original message to make sense. When replying use only enough of original message to make sense.

10. Signatures in Email message. Email addresses can be anonymous. Email addresses can be anonymous. Signatures make it clear who the sender is. Signatures make it clear who the sender is.

11. Netiquette Rules of conduct or protocol used on the Internet. Rules of conduct or protocol used on the Internet.

12. Spam Unwanted email Unwanted email

13. Emoticons Symbols used to show emotion since there is no body language or nonverbals in email. Symbols used to show emotion since there is no body language or nonverbals in email.

14. Acronymns Letters which stand for a word phrase BBFN = Bye Bye For Now Letters which stand for a word phrase BBFN = Bye Bye For Now

15. Email Recipients TO: TO: Audience of the message Audience of the message

16. Email Recipients CC: (Carbon Copy) CC: (Carbon Copy) Sends a copy of the message Sends a copy of the message Publicly inform others of the message Publicly inform others of the message Email is not addressed to the CC recipient Email is not addressed to the CC recipient

17. Email Recipients BCC: (Blind Carbon Copy) BCC: (Blind Carbon Copy) Used to inform other recipients Used to inform other recipients BCC recipients are those being discreetly or surreptitiously informed of the communication and cannot be seen by any of the other addressees BCC recipients are those being discreetly or surreptitiously informed of the communication and cannot be seen by any of the other addressees