1. How to Outsmart Your Inbox

2. You’ve got mail (too much of it)

3. Email overload is a global epidemic Yet “doing email” is not in anyone’s job description

4. Agenda The 3 Email Commandments Inbox Zero rules Email hacks

5. Commandment #1 Email is like Tetris Problem: No matter how good you are, more keep coming Solution: Something has to change - you You need a system, better process, better tools

6. Commandment #2 Email is not your #1 priority Problem: Email is a to-do list other people write on Solution: Scan (for important/urgent emails in the morning) Block (30-60 min appointments on your calendar) Ask (yourself if clearing your Inbox is the best use of time right)

7. Commandment #3 Not all emails are created equal Problem: Same screen real estate for each email Solution: Urgent/Important: now Non-urgent/Important: later Unimportant: delete/archive in bulk

8. Inbox Zero Rules Never touch the same email twice 1.Delete: after scanning the From/Subject 2.Defer: move out of your Inbox until actionable 3.Delegate: forward to a team member 4.Respond: if takes <2 min 5.Do: the only emails left in your Inbox are the ones you’ll deal with today

9. 1.Bold key phrases 2.Don’t get hacked (1Password + bjinmlsjagwctiat1)1Passwordbjinmlsjagwctiat1 3.Don’t enter the To: address until you proof read 4.Don’t use your Inbox as an archive 5.Use the subject wisely (NNTR, EOM, FYI, NOT URGENT) 6.Don’t unsubscribe from suspicious emails (use SaneBlackHole) Email Hacks

10. 7.Specify why you’re CC’ing someone 8.Check if you’re BCC’ed (not CC’ed) before “Reply All” 9.Don’t put images in your signature 10.No open-ended questions 11.Busiest people are very responsive Email Hacks Lots more at bit.ly/25emailtricks

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