1. Education Evaluation: Benefits to Trust and its Learners
Management and Interpersonal skills training
Education Quality Team
May 2014
Training and development

2. Content Data explanation Benefit to the organisation
Benefit to learners
Training quality
Expected impact of training to the organisation
Expected impact of learning on staff and organisational performance

3. Data explanation
The report includes data gathered between November 2012 and May 2014 – overall 565 responses.
All the pictorial representation of data reflects percentage of respondents in agreement with benefits of training.
The courses evaluated in this report are: appraisals, project management, change management, leading your first team, managing performance, recruitment and selection, communication, conflict resolution, equality and diversity, managing work life stress, study skills, delegation, FMC/IMC, care group development programme, attendance management, clinical academy, assertiveness at work, mentor training day.
The data highlighted in orange or red requires attention and addressing in the Action Plan.

4. RAG rating The following RAG rating is applied:
Green:75%/3.0 and above or below 5% for constructive comments
Amber: 2.5 to 3.5/50-75% or 5-25% for constructive comments
Red: below 2.5/50% or over 25% for constructive comments

5. Benefit to the organisation
Assisting in meeting departmental and organisational goals, objectives and targets (impact on goals)
Helping in learners current work / role (importance to learner)
Degree of satisfaction with the programme content (learner content satisfaction)
Knowledge and preparation of learners prior to programme commencement (pre-training engagement)

6. Benefit to the organisation chart

7. Benefits to the learners
The outcomes show if:
the training was a revision of previously gained knowledge,
obtaining of completely new knowledge or
combination of both above options.

8. How new was the material to delegates?

9. Learners’ experience of the programme

10. Training quality
Overall quality of training combines the following components:
Trainer quality (attitude, knowledge of the subject, enthusiasm, ability to listen, clarity of presentation)
Training materials quality (manuals and other materials and equipment)
Quality of administrative assistance
Quality of training room and general training environment

11. Overall training quality

12. Trainer quality

13. Expected impact of the programme on the organisation
Amount of programme content expected to be implemented at work (content implemented)
Efficiency, effectiveness and value of the undertaken training to the organisation (faster/better/cheaper)
Time from attending the training to training knowledge implementation in practice (time to implementation)
Obstacles in implementing the training knowledge and skills (lack of time, authority, no support from manager, lack of personal confidence, no equipment, need of further training or irrelevance of the training to the current role)

14. Expected training impact

15. Barriers to training implementation

16. Expected effectiveness of performance post education