1. Protecting Your Organization Identity Theft and Data Breach

2. What is business identity theft?

3. Consequences Financial loss Damaged credit Damaged name/reputation Closure of business

4. Vulnerabilities Phishing & Spoofing –employees –customers Internet profiling –state filing –website –social media –credit report Account hijacking –Social media –financial

5. Warning Signs Statement discrepancy Notifications Collection calls Customer complaints (unknown)

6. Reducing the Risk Monitoring –State filing –Financial –Credit report –IP –Google alerts Online accounts –Financial –Social media

7. Laws Florida HB 157 –Business identity theft a crime –Restoration rights –Strengthen charges –False public record = criminal charge –Medical ID theft = felony

8. What is a data breach?

9. Consequences Customer churn Fines and penalties Class action lawsuit Tarnished reputation

10. Vulnerabilities Employees Partners Clients/Customers Technology

11. Warning Signs Malware Client notification Theft Hijacked

12. Reducing the Risk Risk assessment –Data matrix –Data life cycle –Laws & compliance Policies & Procedures Employee Training Repeat

13. Review Business Identity Theft –HB 157 –Monitor –Employee training Data Breach –Employees weakest link –Risk assessment –Policies & procedures –Employee training –Continuous

14. Resources Kerskie Group, Inc (239) 435-9111 ck@kerskie.com www.Kerskie.com Twitter @CarrieKerskie **Email me to request a copy of the data privacy steps Hodges University (new) –Identity Theft Research & Education Center