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2. Federal Acquisition Service U.S. General Services Administration GSA Schedule Contracts Industry Day-Modifications May 26, 2010 GSA Schedule Contracts Industry Day-Modifications May 26, 2010 David Lowry Management Services Center

3. US General Services Administration Federal Acquisition Service 3 Agenda: ‏ 1. Roadmap-Where is Online Help to Submit Mods? ‏ 2. Insider’s View:1 st Time Success with Mods‏ -”Top 8” Tips for Success with Mod Requests 3. “Hot Topics” Questions

4. US General Services Administration Federal Acquisition Service 4 1. Roadmap-Where is Online Help to Submit Mods?  Administrative Changes Administrative Changes  Adding Labor Categories  Adding SINS  Commercial Sales Practice Format  EPA based on Market Pricing  EPA based on a CPL  Request for GSA to Recognize Novation or Change of Name Agreement

5. US General Services Administration Federal Acquisition Service 5 1. Roadmap-Where is Online Help to Submit Mods?  Vendor Support Center  vsc.gsa.gov –Pathway to Success  The Center for Acquisition Excellence  cae.gsa.gov –How to Become a Contractor – GSA Schedules Program  Office of Small Business Utilization  gsa.gov/sbu

6. US General Services Administration Federal Acquisition Service 6 1. Roadmap-Where is Online Help to Submit Mods?

7. US General Services Administration Federal Acquisition Service 7 1. Roadmap-Where is Online Help to Submit Mods?

8. US General Services Administration Federal Acquisition Service 8 2. Insider’s View:1 st Time Success with Mods  Use RAMs  Rapid Action Modification I (RAM I) (Nov ’09) expedites review and award of deletion and administrative modifications  High workload/low risk of rejection  Deletions and administrative mods = 30% of MAS-wide contract administration workload  Change of contract administrator  Change of phone number  Change of fax number  Change of Web URL  Change of email address  Change of authorized negotiator  Change of (addition/deletion) authorized reseller  Deletion mods include:  Deletion of labor category  Deletion or product  Deletion of Special Item Number (SIN)‏

9. US General Services Administration Federal Acquisition Service 9 2. Insider’s View:1 st Time Success with Mods  RAM II is coming in late summer 2010  will simplify adding new products and fixed price services through eMod when the following have not changed:  BOA (Basis of Award)‏  Ts & Cs (Terms and Conditions) and  SPF (Sales Practices Format--aka CSP)

10. US General Services Administration Federal Acquisition Service 10 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  8. Respond to GSA contract specialist timely

11. US General Services Administration Federal Acquisition Service 11 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  7. Ensure good performance (vice not reporting sales/IFF, not in Advantage, inadequate contract management)‏  8. Respond to GSA contract specialist timely

12. US General Services Administration Federal Acquisition Service 12 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  6. Ensure pricing is fair and reasonable  7. Ensure good performance (vice not reporting sales/IFF, not in Advantage, inadequate contract management)‏  8. Respond to GSA contract specialist timely

13. US General Services Administration Federal Acquisition Service 13 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  5. Have adequate sales (vice no/low sales)‏  6. Ensure pricing is fair and reasonable  7. Ensure good performance (vice not reporting sales/IFF, not in Advantage, inadequate contract management)‏  8. Respond to GSA contract specialist timely

14. US General Services Administration Federal Acquisition Service 14 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  4. Be sure scope of service to be added matches SIN  5. Have adequate sales (vice no/low sales)‏  6. Ensure pricing is fair and reasonable  7. Ensure good performance (vice not reporting sales/IFF, not in Advantage, inadequate contract management)‏  8. Respond to GSA contract specialist timely

15. US General Services Administration Federal Acquisition Service 15 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  3. Submit supporting documentation, e.g. CSP, bill rate invoices, ORCA, novations, position descriptions  4. Be sure scope of service to be added matches SIN  5. Have adequate sales (vice no/low sales)‏  6. Ensure pricing is fair and reasonable  7. Ensure good performance (vice not reporting sales/IFF, not in Advantage, inadequate contract management)‏  8. Respond to GSA contract specialist timely

16. US General Services Administration Federal Acquisition Service 16 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  2. Submit sufficient info — refer to online instructions  3. Submit supporting documentation, e.g. CSP, bill rate invoices, ORCA, novations, position descriptions  4. Be sure scope of service to be added matches SIN  5. Have adequate sales (vice no/low sales)‏  6. Ensure pricing is fair and reasonable  7. Ensure good performance (vice not reporting sales/IFF, not in Advantage, inadequate contract management)‏  8. Respond to GSA contract specialist timely

17. US General Services Administration Federal Acquisition Service 17 2. Insider’s View:1 st Time Success with Mods--”Top 8”Tips  1. Follow online mod request instructions, –e.g. http://www.gsa.gov/MOBIS  2. Submit sufficient info — refer to online instructions  3. Submit supporting documentation, e.g. CSP, bill rate invoices, ORCA, novations, position descriptions  4. Be sure scope of service to be added matches SIN  5. Have adequate sales (vice no/low sales)‏  6. Ensure pricing is fair and reasonable  7. Ensure good performance (vice not reporting sales/IFF, not in Advantage, inadequate contract management)‏  8. Respond to GSA contract specialist timely

18. US General Services Administration Federal Acquisition Service 18 5. Modifications “Hot Topics”  Legislation pending to open Schedules to state and local governments  High volume of modifications  Average # mods per Contract Specialist is 25-30  worked first in/first out  allow 30 days for most mods to be processed--admin mods should be processed faster

19. US General Services Administration Federal Acquisition Service 19 5. Modifications “Hot Topics”  eMods not yet mandatory but likely within a year, so:  get your digital certificate soon  2 per company at no cost at this time  get your digital certificate at the eOffer website, click on the link – “Are you qualified to get an Electronic Authentication Certificate (Cert) at no cost?”

20. US General Services Administration Federal Acquisition Service 20 5. Modifications “Hot Topics”  Trends That May Impact Schedule Sales/Modifications in Future  Current U.S. Administration “in-sourcing” interest may impact sales (down)‏  Macro-economic concerns may impact agency funding  Much more competition for opportunities  What are you seeing? Economy turnaround?

21. US General Services Administration Federal Acquisition Service 21 5. Modifications “Hot Topics”  Inherently Governmental Services  OFPP proposed policy Mar 31, 2010 based on Obama memo on government contracting  Public comment period ends June 1, 2010  MOBIS SINs 874-1 (Consulting) and 874-6 (Acquisition Management Support) likely affected by new policy  Policy would help federal agencies identify which functions to be performed by Federal employees

22. US General Services Administration Federal Acquisition Service 22 Questions?

24. US General Services Administration Federal Acquisition Service 24 What is eMod? eMod  eMod is a secure, web-based application that allows companies to electronically prepare and submit a modifications request to the Federal Acquisition Service (FAS) for Multiple Awards Schedule (MAS) contract  eMod can be used for all FAS schedule contracts  To use the eMod system you must have a digital certificate

25. US General Services Administration Federal Acquisition Service 25 What is a Digital Certificate?  A Digital Certificate is an electronic credential that is stored on your web browser or on a token.  Asserts the identity of an individual  Enables Federal Aquisition Service (FAS) to verify the identity of the individual entering the system and signing documents.  Used to encrypt and decrypt data to ensure that it is securely transmitted.

26. US General Services Administration Federal Acquisition Service 26 What is a Digital Certificate, contd?  Currently FAS is offering two no-cost digital certificates per DUNS.  If you have not yet applied for your digital certificate you may do so by going to the eMod/eOffer website and clicking on the link “Are you qualified to get an Electronic Authentication Certificate (Cert) at no cost?”  If you have received your no-cost digital certificate, but have not uploaded it to your computer, you will have to do so before you can access eOffer.

27. US General Services Administration Federal Acquisition Service 27 How Does eMod Use Digital Certificates?  To authenticate user at login  To ensure that only the people authorized to work on an eOffer are granted access  To electronically sign the request

28. US General Services Administration Federal Acquisition Service 28 What is a Digital Signature? A Digital Signature IS:  Unique to both the document and the signer  Virtually impossible to forge A Digital Signature is NOT:  A digitized handwritten signature  The typed name of an individual  A secret code, password, or PIN number