1. FTCA Deeming Application Assistance Videos: Introduction

2. Before You View the Videos… HRSA Program Assistance Letter (PAL) 2012-02: Calendar Year 2013 Requirements for Federal Tort Claims Act (FTCA) Medical Malpractice Coverage for Health Centers (access at http://www.bphc.hrsa.gov/policiesregulations/policies/pal20 1202.html) http://www.bphc.hrsa.gov/policiesregulations/policies/pal20 1202.html HRSA PIN 2002-22: Clarification of Credentialing and Privileging Policy Outlined in 2001-16 (access at http://www.bphc.hrsa.gov/policiesregulations/policies/pin20 0222.html) http://www.bphc.hrsa.gov/policiesregulations/policies/pin20 0222.html HRSA PIN 2001-16: Credentialing and Privileging of Healthcare Practitioners (access at http://www.bphc.hrsa.gov/policiesregulations/policies/pin20 0116.html) http://www.bphc.hrsa.gov/policiesregulations/policies/pin20 0116.html

3. Application Assistance Videos Total of nine videos  Navigating the EHB (Electronic Handbook)  Risk Management Systems (2 videos)  Application Assistance  Supplemental Information  Quality Improvement/Quality Assurance Plan (2 videos)  Application Assistance  Supplemental Information  Credentialing Systems (2 videos)  Application Assistance  Supplemental Information  Professional Liability History/Additional Information (2 videos)  Application Assistance  Supplemental Information Please view these videos before completing the FTCA deeming application Navigating the EHB and Application Assistance videos provide step-by-step application instructions; supplemental videos provide risk management guidance

4. Navigating the EHB Provides an overview of application requirements, deadlines, how to access the EHB, how to access the FTCA deeming application in the EHB, and how to complete applications for sub-recipients

5. Supplemental Videos Review of Risk Management Systems: Supplemental Information and ECRI Institute Resources  Risk assessments, supervision, medical records polices, diagnostic test tracking, hospitalization tracking, referral tracking Quality Improvement/Quality Assurance Plan: Supplemental Information and ECRI Institute Resources  QI/QA plan, QI/QA committee formation, QI/QA committee agendas and minutes Review of Credentialing Systems: Supplemental Information and ECRI Institute Resources  Credentialing/privileging policies, credentialing list Professional Liability History/Additional Information: Supplemental Information and ECRI Institute Resources  Liability history required information, staff training

6. Application Technical Assistance Videos Risk Management Systems: Application Technical Assistance Quality Improvement/Quality Assurance Plan: Application Technical Assistance Credentialing Systems: Application Technical Assistance Professional Liability History and Additional Information: Application Technical Assistance

7. Questions on Deeming/Application Process? Contact BPHC helpline at 1-877-974-BPHC (877-974-2742) or BPHChelpline@hrsa.govBPHChelpline@hrsa.gov  9:00AM to 5:30PM (ET) FTCA website: http://www.bphc.hrsa.gov/ftcahttp://www.bphc.hrsa.gov/ftca For EHB technical support (e.g., registration, username and password), contact HRSA Call Center at 1-877-464- 4772 or CallCenter@hrsa.gov.CallCenter@hrsa.gov  Monday-Friday (except federal holidays) 9:00AM to 5:30PM (ET)