1. August 2012 UCB, Inc. Intelligent Account Receivable Solutions for the Healthcare Industry

2. Page  2 Company Overview UCB? Who is

3. Page  3 A 50+ Year History Founded in 1959 Over 900 employees 6 strategic locations Toledo, Ohio Maumee, OH Miramar, FL Fort Lauderdale, FL Costa Rica National Compliance Licensed and bonded as required Strict security standards End-to-End Patient Solutions New programs and solutions to assist our client and prospective clients in the healthcare industry UCB, Inc.

4. Page  4 UCB’s Regional Footprint

5. Page  5 UCB’s Historic Core Competencies  Medicaid Eligibility  Self-Pay Extended Business Office Programs  Third Party Bad Debt Experience Team Adaptibility Process

6. Page  6 What’s New at UCB?  iSolutions IQ  Proprietary Analytic Platform  Small Balance Insurance Follow-up  Call Center and Customer Service Applications  Superior Security Safeguards

7. Page  7 iSolutions IQ Self-Pay Analytics Platform  Presumptive Charity/Financial Assistance Calculator  Propensity for Payment Indicator  Red Flag Fraud Indicator  Maximum Payment Estimator

8. Page  8 Security  ISO 27002 11 Domain Criteria Certified  Asset Management  Data Encryption Policies Audit  Physical Security  Access control for all sites with 24/7 Security monitoring  Security protected information systems  CISCO Firewall Encryption-SSL technologies, dual-layered security  Virus protection systems, Internet filtering security  Fully redundant System Guaranteed Availability  Disaster planning – business continuity  Sunguard Availability Services

9. Page  9 Competitive Advantages Passionate dedicated team Intelligent revenue cycle production Reliable delivery on promises Accountable security safeguards Patient first approach Maximum financial returns