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The Role of Effective Communication in an Early Year’s Setting In this power point I will be explaining and assessing the role of effective communication and interpersonal interaction in a health Social care context.
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1.1 Contexts of communication The context of communication are the following: one-to-one communication; groups, formal communication, informal explain all of the paragraphs of 1.1 in few sentences
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One-to-one communication Argyle's theory suggests that the messages are transmitted in a specific order that is; the idea does occur, message coded, message sent, message received, decoded message, a message is understood theory.This shows the communication cycle. SOLER is a technique used to make listening to non-verbal communication especially effective in conversions.The acronym stands for the five basic techniques that help ensure an efficient conversion and responsive. S Just in front of the person who is talking to you.or for Open posture that makes the communicator feel comfortable with you.l for Bending to show that you are listening to.E Eye contact helps in reading gestures and non- verbal mode of another person.R for Relaxation helps to maintain a relaxed mode in a conversion to ensure full concentration without destruction mind.
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Group Communication Tuckman's theory explains the four stages of group development theory.The show distinct phases that groups must go through in order to achieve maximum effectiveness. The four stages are forming, assault, Norming and execution. In the forming stage is the individual's desire to be accepted by others and avoiding any conflict that makes the members of the group are focused on the stage.Storming be busy all the members are nice to each other until the important issues of the group are addressed Norming stage.In the rules of engagement are established and clear responsibilities. Running here, all members are familiar with each other and responsibilities tend to change in a seamless manner. Schultz's theory suggests that the three phases is the insertion phase, the phase control and phase affection must follow the development of the group. That theory suggests that the stages of group development can go in the opposite direction and repeat the sequence. Registration phase refers to the desire of the participants or interact and relate to each other under control.The all behaviors are controlled within the group and facilitate decision making. This creates the offer internships love with the determination of the degree of affection, the bonds and sense of identity.
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Formal Communication It is widely used in health and social work. For example, in one local authority reception desk could advance greetings with the phrase 'Good morning. How can I help you? 'Communication is formally included many people. Also Shows respect for others. Language 'record' is the level of formality or familiarity. Sometimes people feel at ease when you go to a reception and get 'What next then?' As a salute. However, others feel ignored. So it is usually dangerous to use verbal communication unceremoniously If you are not sure leftovers that other people do it. Being treated informally is not feeling appreciated, but if one is too formal, so it is assumed that he or she is pretending. Often they care workers will change the way they talk, so talk to the respect for different 'community of discourse'.
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Informal communication This method should be to talk to relatives and friends as it can involve the use of different terms people are not comfortable with. Nearby communities may also have their own dialect. Congratulations to the South of England can be like this, 'Hiya, mate. How is it going? 'The locals will understand as a friendly greeting. However, it may be difficult for others to understand the dialect when you are in a different social group.
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Communication between colleagues Family and friends who know you well and generally known, even if you communicate much or little unofficial. Talking to people in the workplace is different because; it is important that operators notify the respect for each other, reflecting the way to converse with those who use the services. You may need to show concern for colleges of time spent 'talking warm-up'. You should demonstrate a good ability to listen and to remember the important things in conversations. Co-workers have to build trust in each other. Working scenario has several social perspective on the proper way of conversing thoughts and feelings. It 'important that operators use messages with disabilities in order to develop respect and trust.
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Communication between professional and people using services Professionals often work within their particular community language. A speech community is a group of people who have developed their own special words, phrases, social expectations and modes of interaction that distinguish it from other groups of people. The experts are usually well aware of the desire to interpret the words technology in everyday language when working with people from other experts or people who use the services. It 'important that professionals make sure that they are not misinterpreted.
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Communication with professionals A conversation with professionals develops a possibility of misunderstanding between people of different linguistic communities. It is essential that people check that they are interpreted appropriately. Occupational health and social care staff should check their understanding of the problems with people who communicate with them.
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Multi-agency Working Health and social care professionals often have to exchange a few words with colleagues who work for different organizations. For example, an organizer of the nursing home may have to communicate not only with people who use the services and care workers, but also with community nurses, doctors' offices, hospital services, occupational therapists, voluntary groups, groups day care and many other organizations. It 'important to keep in mind that people from different groups will understand the same terminology. Formal communication can help you express appreciation and to avoid misunderstandings when interacting with strangers in other professional organizations.
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Multi-professional Working Experts from different backgrounds often have to work together to assess and meet the needs of people who use the services. Operating multi-professional takes when many different experts working together. Messages must be regularly formal and carefully planned, in order to avoid obstacles to consider.
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1.2 Contexts of communication The context of communication are the following: explain all of the paragraphs of 1.2 in few sentences
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Text Messaging It is a form of communication that involves the written information on an electronic device that helps people with hearing problems to converse easily with others, perhaps friends in an efficient and friendly. This is because the method does not involve the use of voice communication.
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Written communication As the Chinese saying goes 'the weakest ink is stronger than the strongest memory'! Written documents are important for the communication of information prepared that requires future revision date. When people memorize the conversations we have had, probably lose or change some details. Written statements are much more permanent and, if they are accurate when written, and may be useful in the future.
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Oral Oral simply means an act performed verbally in order to convey a message or to communicate with another person. Effective Oral Communication helps round out the triad of Critical Thinking and Effective Writing. The purpose of the Effective Oral Communication component of the Core curriculum is to sharpen the verbal communication and presentational skills of each student. By the end of the course, students should be capable of delivering an effective speech relating to a specific topic, issue, or question from an academic discipline r person.
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Signing Signing is a method of communication in which a person uses hands and the arm to pass information to others, without necessarily talking. Sign language is a hard way of gestural communication. Signing research was introduce during the period of 1960’s in the United States. Signing has since become the major communicating means for the Deaf culture at all levels from local to national.
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Symbols These are things used to define a specific message passed, it is done either using hands, fingers, facial expressions and also body gestures. These abilities enable humans to represent concepts in their absence. They develop from concrete to abstract, and from primarily physical to both physical and mental. They can either be used in communication or in presentation
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Touch When someone touches you, it sends messages of care, fondness, authority over them or sexual interest. The social setting and a person’s body language will usually help you to understand the meaning. But still misinterpretations occur. One might try to console someone by holding their hand but they may take this touch as an attempt to control. Sometimes asking others if to touch or gesture is a to make someone understand. People may also feel a degree of tension that you show when you communicate with them. The tension in your feet, hands and fingers can tell others how relaxed or tense you are. If someone is very tense their shoulders might stiffen, their face muscles might tighten and they might sit or stand rigidly. A stressed person may have a firmly closed mouth, with lips and jaws clenched tight, and they might breathe hastily
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Music and Drama Music is a harmonial communication through use of sound in an instDrama is an art of practising a series of events at a specific setting showing different emotions and issues.rumental and rhythmical manner.
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Objects of Reference This are stuff which have a particular meaning in it, a great instance can be when one sways a car key, the other person will know that they are driving to a place. These objects should have a great relevance so that it can not lead to misinterpretation. This simple way of conveying messages can be used to people who are visually impaired and to those who are deaf.
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Arts and Crafts Something self-appealing and having a presentable look is termed as art. Back in the past arts was more to the practice of human activity and as documentations. The purpose is to past information to the present generation about their experience and activity. This practice can be seen in all the cave painting existed now. Art and craft is a method of conveying messages to people mostly with hearing complications or those who are totally deaf.
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Technology Technology is the improvising and modifying of equipments due to the scientific know how in order to make a more reliable and efficient machine Communication technology has diversely helped in communication because it has made it easier for people in the society to communicate with distant people, through methods like internet, radio, television and many more. Through radio, the communication to a blind person is easier and effective. The deaf too can use television or internet to converse with others
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1.3 Speech Diverse regions, cultural groups, occupations and work traditions all have their own special words, expressions and speech patterns. They may be referred to as dissimilar speech society. Some people may suffer susceptible or barred language in these speech communities. However, using only formal language will not solve this problem. The technical vocabulary used by care workers (often called jargon) can also generate obstruction for people who are not a part of that ‘speech community’. At times people from different geographical areas use unlike words and pronounce them differently, they are habitually using an unusual dialect. Also slang; substandard terms that are understood by other people of a speech community but are often not found in a dictionary.
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First language Steven Pinker (1994) states that there are about 600 languages in the world spoken by more than 100,000 people. There are a lot of minority languages. Some people grow up in a society with two or more languages, where you will learn more than one language from birth. But many people in the UK have grown up using only one language to consider and converse. People who learn a second language later in life usually do not communicate effectively as they would with their first dialect. The first people to ever use language normally Coe to be their preferred language.
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Dialect Use of unlike words and pronouncing them differently
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Slang substandard terms that are understood by other people of a speech community but are often not found in a dictionary.
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Jargon Words that can also generate obstruction for people who are not a part of that ‘speech community’.
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Posture Sitting or standing conveys a message. Sitting with crossed arms can mean 'I'm not taking any notice'. Leaning back can send the message that you are relaxed or bored. Leaning forward can show strong interest or participation.
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Facial expression A sad person can show that emotion, looking down nervously in their face and their mouth is closed. The muscles of the shoulders of the person are likely to be comfortable, but their face and neck may show strain. A good car will have 'wide-eyed "who make contact with you, and will most likely smile. When people are excited you move your arms and hands to sign it. The eyes can show a person's feelings and thoughts, our eyes widen when we are excited, attracted to, or interested in someone else. a look permanent can send the message that someone is angry. Looking away is often interpreted as being bored or not interested. most people can distinguish emotions in non-verbal actions. You will also need to understand how their actions can affect other people's non-verbal.
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Silence A friend is someone who you can sit with and feel comfortable in silence. Sometimes a pause in the conversation can make people feel uncomfortable, it seems as if you were not listening or were not interested. Sometimes a silence can mean the need for time to think. silent pauses may be OK, as long as the non-verbal messages that show respect and interest are given. Silence is not always stops the conversation.
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Proximity The room between the people who can show how to use dialogue. Different ethnic groups have different customs regarding the space between people when they are speaking. In the UK there are "rules" for how close you should be when talking with others. When chatting with strangers who usually keep 'market' apart. The ritual of shaking hands shows that you can interact with. When you are friendly with someone who will agree to be closer to you, and their relatives too. Proximity is a very important issue for the health and care of the job. Many people have a sagacity of personal space. A care worker who intrudes upon the privacy of a person is defined as aggressive.
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Reflective listening To understand a person's thought, one must have good listening skills. This involves listening to someone, grab wat is being said, and knowing how to respond. This process is called 'active listening', sometimes 'reflective listening.' The word 'reflexive' is used because the conversation of the person is reflected back to see. Good places will ensure that their non-verbal behavior shows curiosity. Listening specialist is committed; apparently involved and show that you are all ready to listen, to hear what is being discussed, remembering what was said to you, together with the non-verbal messages
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1.4 Individual’s preferred methods of communication Individual's preferred methods of communication is the method of communication that a person prefers in order to make themselves easily and clearly understood. Using an individuals preferred method of communication promotes effective communication between persons involved in communication.
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British sign Language British Sign Language is a language unique. The British Deaf Association says that British Sign Language is the language of choice for many deaf people in the UK. The British Deaf Association explains that BSL was renowned as the official language of the British Association in 2003 and campaigns for the right of deaf people to be educated in BSL and access to information and services via the BSL. Many deaf people argue that the deaf community should be identified as 'culturally Deaf' using a capital 'D' for the hearing impaired. This stress that people 'deaf' use a different language system, as opposed to persons 'deaf' that are perceived to be compromised.
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Makaton Makaton is a system that uses the words of assembly language, signs and symbols to help people with disabilities to communicate and develop their language skills. People who communicate using Makaton can say one word and make a symbol with his hands and his body language. There is a wide range of information to help people with learning disabilities to recognize an idea or to communicate with others.
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Braille Braille provides a way of written communication, according to the sense of touch, for people who have limited vision. The signaling system known as Braille has been published by Louis Braille, a blind 20 years, in 1829. This system is now widely used, for reading and writing, for the blind. Modern computer software can transform the written materials into Braille, which can be printed using special printers.
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use of signs and symbols Gestures include the use of hands or arms, symbols or diagrams Writings What a transmit messages people.
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Pictures and objects of reference Gestures to communicate messages to people. Objects can be a method of communication between people who do not use a lot of signed or spoken language. A child or an adult with a learning disability will understand meanings of simple objects. An object such as a spoon tied to a card may show that it is dinner time, when the spoon is presented. A person without language could use a piece of cloth to indicate their intention to sit in a favorite chair covered with that kind of stuff. A person can learn a symbol, perhaps a symbol of a horseshoe that can be used to show objects or identify her room.
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Finger spelling Finger spelling is signatory to imply words that do not have a sign for all uses, or words that may be misunderstood as the names of people and places.
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Communication passports These are small books containing modified basic practical information about a person and their method of communication. The passport can help caregivers understand and support the needs of a person with communication difficulties. Normally include photographs or drawings that can help operators understand the person who owns the passport. They are joined by working with people with communication difficulties and their carers; the person tells its own story of their likes, dislikes and communication styles.
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Human aids to communication Many people have specific communication needs. It may be important to make use of an interpreter if a person uses a different language, such as BSL. Some workers become skilled in communication systems such as Makaton, to help communicate with people. Sometimes people use the tips of facial appearance and movement of the lips to read what you might say. You should use a normal tone of voice, because if you raise your voice, your face and lips become unclear. A person with hearing loss can take screaming to be angry! It 'also important to try to speak in a low noise environment. If a person has limited vision, it may be important to use language to describe the problems that a sighted person can ignore, such as non-verbal communication and the sense of touch can be really a fundamental aspect of this Notice. How blind people can see what it looks like to touch your face, in order to build an understanding of your features. It 's always important to choose the right style of language to communicate with people of different language communities.
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Technological aids to communication The computer offers a wide variety of services to help in the communication. They can provide visual displays enlarged or voice description for people with vision impairments. Electronic aids such as minicom for people with hearing disabilities or select the choice for people with dyslexia can turn speech into written form. Others can be activated by air pressure, so that a person can communicate via a tube connected to gears oral computerized. Flash cards or books can also improve communication with people who do not use a spoken or signed. Text messaging using a mobile phone, it is a great way to stay in touch for many people. For people with hearing disabilities, text messages can provide an important form of communication.
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Variation between cultures Auxiliaries have their own methods of conversation when working with others. These include being sensitive to changes in the culture. People learn different cultures and behaviors as they grow. Some use different terminology. Non-verbal cues differ among ethnic groups. White middle- class people often expect people to 'look them in the eye' during the conversation. If a person looks down or away a lot, they think it is because they are dishonest or depressed. Among some communities blacks looking down or away when talking is a sign of respect. You may notice changes in cultural people who are with first noticing it and remember what they do in other words, what the non-verbal messages they are sending. Then make a guess as to what the message the person is trying to give you. Finally, check your understanding with the person. This is through reflective listening and thinking carefully about the answers of the person. Operators should assume that the statements and signs have the same meaning. Sometimes intellectual differences and different environments can alter what things mean. A wide range of meanings can be given to any kind of eye contact, facial expression, posture or gesture. Every society, and the small gathering of people, able to develop their own sense of classification. Operators need to value differences, but it is not feasible to learn all the meanings likely that phrases, words and symbols can have.
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