1. PREPARING YOUR VOICE AND DATA NETWORK FOR THE FUTURE Introducing 3Com® NBX IP Phone Solution

2. NEW FOR R6.0 3Com Confidential 2 WHY 3COM NBX TODAY...  Ease of Installation  Browser-based Administration  Embedded Applications (AA / VM / Email Integration)  Open architecture for connecting 3Com & 3 rd -party applications  Array of 3Com IP phones options available  Secure, Stable Platform (VxWorks OS)  End-to-end Single Source Secure Voice & Data Solutions

3. NEW FOR R6.0 3Com Confidential 3 IP Phone Choices Budget-Matching IP Phone Choices Access Points 3Com Wireless 8760 Dual- Radio 802.11abg PoE AP 3Com Wireless 7760 802.11abg PoE AP 3100 Entry Phone 3101 Basic (with and w/o Speaker 3102 Business Phone3103 Manager Phone 3105 Attendant Console 3106 Wireless Phone3107 Wireless Phone3108 Wireless Phone

4. NEW FOR R6.0 3Com Confidential 4 PRODUCTIVITY ENHANCING APPLICATIONS PC-Based Soft-phone Browser Based Mgmt Unified Voice / E-mail CTI Reporting Call Center Wi-Fi Voice Future Interoperability BUILT IN. READY FOR USE.

5. NEW FOR R6.0 3Com Confidential 5 SIDE BY SIDE COMPARISONS: CALL PROCESSORS 3Com NBX 100 3Com V3000 Analog 3Com V3000 BRI-ST 3Com V3001R3Com V5000 Software Level R6.0 Device Max. Capacity2001,500 Trunk Max. Capacity100720 Auto Attendant/ Voicemail Max. Capacity 12 ports / 80 hours (4PX30Min included) 72 ports / 400 hours (4PX400H included) VTL Max. Capacity848 Built-in Analog CO Line Ports 04000 Built-in Analog Terminal Ports 01200 Built-in BRI-ST Ports00400 “Group 2” Phone Licenses Included 015 00 Power / Disk / Uplink Redundancy NNNYY

6. NEW FOR R6.0 3Com Confidential 6 NBX NETSET ADMINISTRATION & PROVISIONING UPDATE  Description —Tasks are reorganized and simplified to provide easier navigation & access to tasks —Fewer clicks everywhere —Navigation menu on left-hand bar —Look matches VCX & data offers  Deployment Considerations —New Browser Options  Microsoft Internet Explorer 5.5 or higher  Netscape Navigator 7.0 or higher  Mozilla Firefox 1.0 or higher  Positioning To Win —The gold standard for ease of use & ease of admin goes platinum —Makes for an even more powerful demo! —Dealer & SI/SP Remote Services Tool New Navigation Menu Bar

7. NEW FOR R6.0 3Com Confidential 7 USER BUTTON MAPPINGS  Description —Button Mapping tab in the user’s NetSet! —Only appears if NBX administrator enables User Button Mappings for Class of Service — Allows user to reprogram button  Deployment Considerations —Last change made to the specific button mapping is the mapping in effect —Change comes from administrator or the end user – whoever made it last

8. NEW FOR R6.0 3Com Confidential 8 NBX CALL REPORTS ENHANCEMENTS  Description —Windows-based CDR tool included with NBX —Call Detail Record (CDR) format for the data downloaded from the NBX NCP is an XML format —NO license required

9. NEW FOR R6.0 3Com Confidential 9  Monitoring of all types of calls — Incoming, outgoing, personal, hunt group, and ACD calls  Privacy List Domain — A special system domain called the Privacy List specifies users who cannot be monitored.  Call Privacy feature —User with permissions can prevent a call from being monitored on a call by call basis  Simplified supervisory monitoring — Specify sets of employees by business group. Group password is required for supervisor permissions.  Enhanced security — The NBX admin log is updated with monitoring events. SUPERVISORY MONITORING: MONITOR ALL TYPES OF CALLS

10. NEW FOR R6.0 3Com Confidential 10 SUPERVISORY MONITORING: SIMPLIFIED USAGE  Need password to monitor this group  Can enable announcement tones for monitor, whisper, and/or barge  NBX 100: 48 domains  Other platforms: 100 domains.

11. NEW FOR R6.0 3Com Confidential 11 PUTTING IT ALL TOGETHER: YOUR FUTURE NETWORK Voice Applications Switching Wired Wireless Wireless Phone Wireless Devices ScannersMobile PCs PDAs POS

12. NEW FOR R6.0 3Com Confidential 12 SOLUTIONS SOLVED #3 BUILDING A NETWORK WITH THE UNIFIED SWITCH  – PoE makes it easy to add 7760 and 8760 PoE access points to create a unified wired and wireless network with centralized AP management – Add IP Telephony to complete the SMB converged network Router Interne t 802.11a 802.11g Seamless roaming between Access Points PoE NBX V3000

13. NEW FOR R6.0 3Com Confidential 13 DELIVERS END-TO-END CONNECTIVITY TO SMALL TO MID-SIZE BUSINESSES PoE GbE (Fiber/copper ) Wireless PC/phones Wired phones/desktops GbE phones /desktops/ Servers Voice-ready Smart Baseline Plus Switches NEW SMB Unified Wireless Switch NBX V3000 AP 7760 or 8760 APs Router Remote office/user VPN