1. Microphone Trouble-Shooting Guide By Pam Anderson

2. Check hardware Make sure physical “mute” button isn’t turned on. (Some mic/headphones have that option)

3. Check hardware Make sure headphones plugged into correct plug-in, if stereo plug-ins.

4. Check Computer Volume Check volume on computer Make sure not on “mute” Volume turned up

5. Check Audio controls Written Instructions – or click here to see videohere Start – Control Panel If Classic View – double-click Sounds and Audio Devices If Category View – click Sounds, Speech and Audio Devices – double-click Sounds and Audio Devices Click “Audio” tab at Top Under Sound recording – make sure default device is your microphone (click to see picture)(click to see picture) Under Sound recording – click Volume Turn up volume (if necessary) and make sure “Mute” box is not selected (click to see picture)click to see picture

6. Still not working? Possibilities Microphone is broken, try another Audio and sound device in computer isn’t working properly It’s not your day – try again tomorrow