1. E-Commerce Manish Pokharel

2. Introduction Electronic Commerce : Commerce + Electronic Electronic Commerce or e-commerce has become a buzzword for businesses over the past few years. The computer and communication technologies are used to simplify business procedures and increases efficiency. Combining a range of processes, such as electronic data interchange [ EDI ], electronic mail, WWW, and Internet applications, e- commerce provides ways to exchange information between individuals, companies, and countries, but most important of all, between computers.

3. Continue… E-commerce comprises core business processes of buying, selling goods, services, and information over the Internet. The e-commerce information available on the Internet is huge and still growing. E-commerce is already very big and it is going to get much bigger. The Internet has enormous implications for business. A company that neglects its website may be committing commercial suicide.

4. Old Saying… It is not what you eat that counts ; it is what you digest; It is not what you read, it is what you absorb; It is not what you say ; it is what people hear and understand; It is not how rich you are ; it is how you use your wealth… Now: “It is not how many ICT assets society possesses that counts ; it is how they are applied to benefit society ;”

5. Advantages of E-Commerce 24 x 7 x 365 operations [ Services]. Global Reach. Improved customer service to the clients. Cost of acquiring, serving, and retaining customers. An extended enterprise is easy to build. –Every enterprise is part of connected economy. Tools like enterprise resource planning[ ERP], supply chain management [ SCM], and customer relationship management [ CRM], can easily developed in e- commerce.

6. What will be the disadvantages? Some business processes may never lend themselves to electronic commerce. Eg: Foods, high cost items: may be difficult to inspect from a remote location, regardless of any technologies. In addition to the technologies, many business face cultural and legal obstacles in conducting e-commerce. There are many customers still fearful of sending their credit card numbers over Internet. Other consumers are simply resistant to change and are uncomfortable viewing merchandise on a computer screen rather than in person.

7. E-commerce Opportunities for Industries These are the some of the areas where e-commerce is witnessing rapid growth in the global markets. 1.Financial Services: –A large number of users use the Internet for some of financial guidance. 2. Stock Trading : –Online stock trading is one of the most demanding e-commerce utilities. 3.Banking : – Internet banking is now growing. 4.Legal and professional Services: –There are legal and regulatory implications of implementing an Internet business or of migrating from a traditional off-line business. 5.Tour and Travel : –The travel industry has rapidly adapted to e-commerce.

8. Continue… 6.Healthcare : – It is also widely used in healthcare. 7.And Many More….

9. Few Challenges… Internal Resisting Issues: 1.Bureaucratic Wrangles 2.Cultural Change 3.Not many are prepared 4.Lack of skill and training

10. Continue… External Driving Factors: 1.Big business 2.Global Market 3.Value for Money 4.And Other factors…