1. + Solve-It! Community Mediation Service 480-420-MED8, www.theleadershipcentre.org

2. + About Solve-It What we are Who we are What we do What it costs Our Success Contact Us!

3. + What we are Solve-It! Community Mediation Service is a service devoted almost entirely to teaching people to communicate with one another. Our mission is to raise awareness of productive problem-solving by providing facilitation and mediation at the community level, and educational training and outreach in conflict resolution skills to all who could benefit. We are program of The Leadership Centre, founded in 1998. We are funded primarily via service contracts with municipalities: Apache Junction, Gilbert, Queen Creek We are service-oriented and based upon the principles of effective communication.

4. + Who we are Our Board of Directors: a diverse group of individuals dedicated to supporting and promoting productive conflict resolution practices Our Staff: extensive background, education and training in conflict resolution techniques, including published articles on the topic Our volunteers: the backbone of our organization, the pool of over 140 volunteers donate their time to help their neighbors and community members resolve conflict.

5. + What we do Our Services include: Mediation Large Group/Small Group/Public Forum Facilitation One-on-One Conflict Coaching Series of 3-Hour Skill-Building Workshops geared towards professionals 40-Hour Basic Mediation Training (the first mediation training program in the country approved and certified by the National Association for Community Mediation) Customizable workshops/trainings: upon request—let us know!

6. + What it costs: Case Development Consultation: $25.00 flat fee Mediation Session (up to four hours with three highly skilled volunteer mediators): $40.00 flat fee Small Group Facilitation, 6-12 people (2 facilitators): $40.00/hour Large Group/Public Forum Facilitation (2-3 facilitators): $75.00/hour One-on-One Conflict Coaching: starts at $75.00/hour 3-Hour Skill Building Workshops, min. 8 people: $500 flat fee 40-Hour Mediation Training: $500.00/person, scholarships available Customized workshops/trainings: call for a quote

7. + Our success 98% success rate of people coming to agreements in mediation that they are still adhering to in 6-month follow- ups Over 2700 East Valley residents trained in conflict resolution skills since 2003 Over 1800 calls for service during the 2010-2011 FY Over 6,000 residents participated in our services during the 2010-2011 FY.

8. + Contact us Solve-It! Community Mediation Service 450 W. 4 th Place Mesa, AZ 85282 480-420-MED8 (6338) www.theleadershipcentre.org (find us by clicking the “Mediation” link on the home page)