1. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Architecture Design 1 Better understanding the term of ‘design’ Design process Design process Key elements Key elements Design values Design values And then And then End products End products

2. Prepared by Dr. Hazem Abu-Orf, University of Palestine International But will children arrive every morning at a place like this? Recently completed school (school ‘A’) main entrance

3. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Or should they arrive at a place like this? Another recent school (school ‘B’) main entrance

4. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Into a lobby like this? School A - school street

5. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Or this…..? School D - entrance hall and school street

6. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Gather in a hall like this? School A - main hall

7. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Or it might be a space like this? School C- Main Hall

8. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Hospital ‘A’ Ward corridor Will you go to a ward in a corridor like this?

9. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Ward Corridor in general hospital Nortaljie, Sweden Or like this…?

10. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Ward Corridor, Intermediate Care Centre, London Or this?

11. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Process Key Performance Indicators Sustainability of Process and Product Product Design Quality Indicators

12. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Architects aims to help: The client team to establish their aspirations The client team to establish their aspirations The design team to identify diverging views The design team to identify diverging views A better understanding of what design is A better understanding of what design is Clients and designers to develop a shared language for the project Clients and designers to develop a shared language for the project And then And then Measure the project’s success against those aspirations Measure the project’s success against those aspirations

13. Prepared by Dr. Hazem Abu-Orf, University of Palestine International

14. Efficiency Effectiveness Performance Sustainability Cost in use Location Engineering Systems Functionality Aesthetics Kerb Appeal Comfort Flexibility Safety Access Space Standards Daylight Visual Form Innovation Fitness for Purpose Context Air Quality Acoustics Order Attention to detail Finishes Robustness Net to Gross Meaning

15. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Commodity Utilitas Firmness Firmitas Delight Venustas Vitruvius & Wootton FUNCTIONALITY IMPACT BUILD QUALITY

16. Prepared by Dr. Hazem Abu-Orf, University of Palestine International > Form & materials > Internal environment > Urban & social integration > Character & innovation > Performance > Engineering systems > Construction > Use > Access > Space FUNCTIONALITY IMPACT BUILD QUALITY

17. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Functionality Build Quality Impact FUNDAMENTAL ADDED VALUE EXCELLENCE Overlapping quality fields

18. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Darlaston Leisure Centre, United Kingdom “… We've got the best baths in the area and people are coming from miles to use it.” (local user) BUT “..the gym overheats and the reception desk is very difficult to use.” (facilities manager)

19. Prepared by Dr. Hazem Abu-Orf, University of Palestine International

20. The design aims to: 1. Focus on comparison to help communication and encourage involvement within the project team 2. Improve briefing 3. Monitor and review design aspirations through the process 4. Manage expectations by aspiring for quality and in the longer term 5. Through benchmarking and cross comparison to correlate quality with factors in the procurement process to influence decisions for delivering excellent quality

21. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Peckham Pulse Healthy Living Centre Mid-design stage Doha Embassy Design briefing stage Parliament Hill School Strategic briefing stage The British Library Centre for Conservation

22. Prepared by Dr. Hazem Abu-Orf, University of Palestine International Summary  A key point about design quality is that it can only be achieved when Functionality, Build Quality and Impact all work together – the scope for measuring this lies within the design process,  User value is of importance and has to be integrated into the design process