1. Online Information Systems’ Business Centre Ruslan Vagizov, Project Manager

2. Profile Major Activities Design, development, implementation, support and replication of on-line information systems Key Business Areas On-line monitoring systems On-line accounting systems Billing systems Portal solutions (EIP, G2G, G2C, G2B) Major Projects Unified Emergency Service (UES) (Moscow, Kazan, Votkinsk) Ambulance (Kazan, Moscow region) Patrol (Kazan) Operating Cycle (Tattransgaz) ISN (RT Ministry of Land and Property Relations) GazRaschyot (Mezhregiongaz, 9 regions of Russia) PhoneTax (more than 400 installations) Customers RF Emercom and RT Emercom, RT Ministry of Internal Affairs, RF Ministry of Health and RT Ministry of Healthcare, RT Ministry of Land and Property Relations, RF Ministry of Taxation, Department of Education and Science of the city of Surgut, Russian Gas Companies (Mezhregiongaz, Tattransgaz etc.)

3. Solutions Map UES PUBLIC SECTOR BUSINESS OLTPOLTP DATAWAREHOUSEDATAWAREHOUSE GazRaschyot On-line monitoring systems Patrol Ambulance PhoneTax Real estate and property ISN IS MZIO RT Billing On-line accounting systems Capital construction Planning and Finance MTRContracts IS CA

4. Portals

5. Development Process and High Product Quality Goal: Successful software Quality Software Efficient Development Cost-effective Products Quality standards for software development (ISO 9001-2001, CMM) Uniform component architecture Reuse of software components and solutions Project management principles Project planning and monitoring Project management tools Development platform Testing Methods: Project Implementation and Development Technology

6. Technology Domains RDBMS MS SQL Server Oracle Informix Interbase SQL PL/SQL T-SQL ANSI SQL Internet technologies HTML JavaScript XML COM/DCOM technologies J2EE Enterprise JavaBeans JMS JavaServer Pages JDBC EIP PORTALS Oracle10g Portal Microsoft SharePoint Portal Server CASE tools ERWin/BPWin Rational Rose (UML) Sybase PowerDesigner Application development facilities: VisiData (ICL) DFusion (ICL) Borland Delphi C++ MS Visual Basic, VBA Win32 SDK JDeveloper Group interaction StarTeam MS SourceSafe MS Project Server Project management Project Support Manager (ICL) MS Project MS Project Central

7. Growth Prospects Public authorities Creation of standard information systems using high-end technologies (Internet portal and database) to provide an open access to public authorities and local administration activities. On-line monitoring services Development of integrated on-line monitoring systems based on telecommunications technology and interoperability between municipalities of the Republic of Tatarstan and the Russian Federation. Federal target-oriented programme “Electronic Russia (2002–2010)”. Packaged solutions Further efforts for promoting the existing packaged solutions (PhoneTax, Russian Billing, GazRaschyot, On-line accounting etc.) Expanding the line of solutions offered. Partnership with leading software manufacturers Enhancing the existing partner relations with Microsoft and Oracle.

8. Contact For further information, please call +1 978 287 4855 or visit our website at www.itcsoftware.comwww.itcsoftware.com