1. Copyright  Progressive Business Publications 1 After an Accident: The First 24 Hours

2. Copyright  Progressive Business Publications 2 Save Evidence or Toss It Out? Cable snapped Load smashed worker’s foot Cable tossed out Company pays

3. Copyright  Progressive Business Publications 3 Clarifying Terms Accident Incident Near-miss

4. Copyright  Progressive Business Publications 4 Are There Really ‘Accidents’? Dictionary: Uncontrolled event Workplace accidents can be controlled Workplace accidents can be prevented You play a key role

5. Copyright  Progressive Business Publications 5 Other Reasons to Investigate Fulfill legal requirements Determine the cost Determine compliance with safety reg Process workers’ comp claims

6. Copyright  Progressive Business Publications 6 The First 24 Hours Are Key Secure the scene Provide medical aid Call 911 ID witnesses Safeguard evidence Take photos Take notes

7. Copyright  Progressive Business Publications 7 Putting the Pieces Together It’s a jigsaw puzzle How many pieces are there? Where can I find them? Task, material, environment, management and personnel

8. Copyright  Progressive Business Publications 8 Key Questions: Task Safety rules? Work conditions? Tools and material? Safety devices? Lockout/tagout

9. Copyright  Progressive Business Publications 9 Key Questions: Material Equipment –Did it fail? –Why? –Was it designed properly? Hazardous substances Personal Protective Equipment

10. Copyright  Progressive Business Publications 10 Key Questions: Environment Weather? Housekeeping? Other factors?

11. Copyright  Progressive Business Publications 11 Key Questions: Personnel Level of experience? Training? Health? Under stress?

12. Copyright  Progressive Business Publications 12 Key Questions: Management Safety rules? Safety enforcement? Hazard identification? Inspections? Maintenance?

13. Copyright  Progressive Business Publications 13 Interviewing Witnesses: Some Dos Do: Put them at ease Let them talk Listen Confirm Take notes/record

14. Copyright  Progressive Business Publications 14 Interviewing Witnesses: Some Don’ts Don’t: Intimidate Interrupt Ask leading questions Show emotions Take sides Jump to conclusions

15. Copyright  Progressive Business Publications 15 Summary Preserve evidence Take photos and notes Interview the right people Ask the right questions Task, material, environment personnel, management