1. NUOL Internet Application Services Final Presentation 24 th of May, 2004

2. Agenda What did we Plan to do What have we Accomplished  Services  Documentation  Training Challenges encountered How to proceed Future suggestions Project Video Questions? NUOL Internet Application Services

3. What did we plan to do… Internet Application team NUOL Internet Application Services

4. Goals Set up an affordable, secure and reliable Mail and Web access for all students and staff of the National University of Laos Educate selected System Administrators on the maintenance of Mail/Web servers and the supporting services What did we plan to do… NUOL Internet Application Services

5. Primary Objectives Create NUOL Mail accounts for students and staff Set User Quota on Web, FTP and Mail Server Install Supporting Services:  DHCP Server  DNS Server Implement Dial-up Service Setup Documentation and Training for System Administrators Providing suggestions for future development of applications services What did we plan to do… NUOL Internet Application Services

6. Secondary Objectives Setting up: File Server Proxy Server Firewall Location: IT Center, Dong Dok What did we plan to do… NUOL Internet Application Services

7. Changes in Objectives Why Changes?  Adapting to new or updated information NUOL Internet Application Services What did we plan to do…

8. Changes in Objectives In project plan, stated the installation of a Web, Mail and FTP server.  Since services were already installed the team has changed the objective to upgrade them by setting Quota on the user accounts NUOL Internet Application Services What did we plan to do…

9. Changes in Objectives Earlier an update of the Database Layout was mentioned as an objective  On arrival New Database at the administration was discovered which needed no update NUOL Internet Application Services What did we plan to do…

10. Changes in Objectives The Installation of a Firewall has been added  Adds extra security to the network  With the installation of a Firewall students can’t bypass the proxy server and access blocked websites NUOL Internet Application Services What did we plan to do…

11. What have we accomplished… NUOL Internet Application Services By Rizwan Aslam Khan

12. Accomplished - Services User quota is set on Web, FTP and Mail user accounts  Saves valuable disk space  Space on hard drives is shared among students and staff at NUOL. What have we accomplished… NUOL Internet Application Services

13. Accomplished - Services Shell Script to generate Web, FTP and Mail accounts for users has been made  In order to create an account students must fill in a form which is created by the team Why a form to create Mail accounts?  Obtain user details and their consent for future reference What have we accomplished… NUOL Internet Application Services

15. Accomplished - Services DNS and DHCP Servers are installed Proxy Server has been installed  Caching of websites is functional Frequently visited websites load fast Efficient use of available bandwidth  Blocking of websites is functional Web addresses are checked every time with a collection of illegal websites and in-ethical words. What have we accomplished… NUOL Internet Application Services

16. Accomplished - Services File Server has been installed  Few user accounts have been generated Script to create more accounts has been made available  Students and staff can access their files from anywhere on the network What have we accomplished… NUOL Internet Application Services

17. Accomplished - Services Firewall has been installed  initially not an objective  Upon arrival the need for a firewall became clear to the team Blocks attacks from outside the network Prevents the students to bypass the proxy server and access blocked websites NUOL Internet Application Services What have we accomplished…

18. Accomplished - Services Dail-up service has been installed  Students and staff having a valid dial-up account can access the internet from a remote location What have we accomplished… NUOL Internet Application Services

19. Accomplished - Documentation Documentation for local system administrators has been setup on the following services:  Proxy Server  File Server  Dial-up Server  Web Server  Mail Server  Setting User Quota’s  Generating User Accounts What have we accomplished… NUOL Internet Application Services

22. Accomplished - Documentation 2 groups of system administrators (SA)  SA at the IT Center  SA from the Faculties The SA from different faculties were trained on the installation of Basic Services (Web and E-mail) Proper documentation was provided before the training What have we accomplished… NUOL Internet Application Services

23. Accomplished - Documentation For the training of the SA, Web and E-mail lab procedures from KTH were enhanced What have we accomplished… NUOL Internet Application Services

24. Accomplished - Documentation Enhancements made:  Remove redundant information in lab instructions Too much text confuses trainees  Steps in setting up the services were clarified  Code has clearly been highlighted  Translation of the documents for better understanding What have we accomplished… NUOL Internet Application Services

28. Accomplished - Training The System administrators were trained on setting up Web and Mail Servers  Tools Used In the training Handouts of the Labs Whiteboard Multimedia projector for demonstration What have we accomplished… NUOL Internet Application Services

29. Accomplished - Training After the training sessions, NIAS team has reviewed the trainings  Some SA did setup the service and some were still struggling  Conclusion Repetition of the Trainings needed What have we accomplished… NUOL Internet Application Services

30. Challenges Encountered… Internet Application team NUOL Internet Application Services

31. Challenges Main challenges the team has faced  Insufficient Information flow  Hardware Delays  Incorrect Hardware Challenges Encountered… NUOL Internet Application Services

32. Challenges - Information flow Due to cultural differences as well as language barriers information was hard to access Solution  Ask a lot of questions Challenges Encountered… NUOL Internet Application Services

33. Challenges – Hardware delay Hardware for the servers arrived after 4 weeks in the implementation period Solution  Install services on normal workstation and then copy the configuration files to the actual server when they arrived Challenges Encountered… NUOL Internet Application Services

34. Challenges – Hardware delay Concerning the File Server  High End Server ordered Delivery time  Last day in the afternoon No time to configure the service on the newly arrived server Solution  Lao Team members have the proper knowledge and documentation to copy the configurations to the new Server. Challenges Encountered… NUOL Internet Application Services

35. Challenges – Incorrect Hardware Dail-up  Vendor supplied a router with a digital dial-up solution when an analog was needed and asked for! Solution  After long discussions the team ordered the analog module which arrived 3 days before departure  After working till 23:00 on the last workday, the Dial- up Service finally was launched and properly tested Challenges Encountered… NUOL Internet Application Services

37. How to Proceed… Internet Application team NUOL Internet Application Services

38. How to Proceed Create more user accounts for Mail, Web, FTP, Dial-up and File Server  System Administrators and the Lao Team members have been equipped with the proper Knowledge and Documentation to do so How to Proceed… NUOL Internet Application Services

39. Future Suggestions… Internet Application team NUOL Internet Application Services

40. Future Suggestions 3 Suggestions were made concerning the future development of Internet Application Services at NUOL  Course Management System (CMS)  VoIP  Video Conferencing Future Suggestions… NUOL Internet Application Services

41. Course management System E-learning Tool  Supports web-based teaching and learning Share Course Sheets Make Announcements Have on-line Discussions Submit assignments Etc… Future Suggestions… NUOL Internet Application Services

42. Voice over IP Make phone calls over the local area network without being charged for it  Makes it easier and more affordable for teachers, deans, etc… to communicate with each other Cisco Router with VoIP expandability is already installed at NUOL Future Suggestions… NUOL Internet Application Services

43. Video Conferencing Send Voice and Video over the Local Area Network to one or more remote locations  Video Conferencing provides NUOL with the option to deliver lectures to students from a remote location without the teacher or the students having to travel long distances Future Suggestions… NUOL Internet Application Services

44. We promised to finish this project successfully NUOL Internet Application Services

45. Well did we? NUOL Internet Application Services

47. THE VIDEO… Internet Application team NUOL Internet Application Services

48. Questions? csd2004-team6@csd.ssvl.kth.se NUOL Internet Application Services