1. UNI Telecom Presentation to NWJ ILO Turin June 2006 Neil Anderson Head of UNI Telecom

2. UNI Telecom Presentation to NWJ ILO Turin June 2006

3. Introduction to UNI Telecom  2 million members  150 Countries  More than 200 Unions  World Committee  4 Regions

4. UNI Telecom Presentation to NWJ ILO Turin June 2006 Global Trends in Telecom Problems for unions 100 years to develop PSTN Unions had time to organise 20 years to develop Mobile 10% organised How long for Broadband/NGN/VoIP? Will we be organised?

5. UNI Telecom Presentation to NWJ ILO Turin June 2006  10 Commitments  UNI Telecom Action Plan So UNI unions can meet the trends in the telecom industry Global Trends in Telecom

6. UNI Telecom Presentation to NWJ ILO Turin June 2006 UNI Telecom Action Plan Regulation /Technological change Regulation /Technological change Outsourcing Outsourcing Multinationals Multinationals Organising Organising Communications Communications

7. UNI Telecom Presentation to NWJ ILO Turin June 2006 Organising Workers in Telecom  Increasing Numbers of Sub Contractors  Increasing Numbers of Internet Workers/Atypical workers

8. UNI Telecom Presentation to NWJ ILO Turin June 2006 Organising Workers in Telecom  UNI Action Months  Framework Agreements/Union rights  Organising Projects

9. UNI Telecom Presentation to NWJ ILO Turin June 2006 Two Questions Are these issues relevant to NWJ? What can we do as NWJ activists to help UNI implement it’s action programme?

10. UNI Telecom Presentation to NWJ ILO Turin June 2006 Multinationals & CSR  OECD Multinational Guidelines  OECD Corporate Governance Guidelines  ILO Declaration on Multinationals  Global Compact  GRI

11. Multinationals & CSR  UNI Multinational Union Alliances  Virtual Committees  Framework Agreements  Implementing ILO Core Labour Standards UNI Telecom Presentation to NWJ ILO Turin June 2006

12. Multinationals & CSR Multinationals in the APRO Region  NTT  Telstra/PCCW  Singtel  Telekom Malaysia

13. UNI Telecom Presentation to NWJ ILO Turin June 2006 Two Questions Why should we take CSR seriously? What affect does it have on workers? How can we as NWJ activists promote corporate social responsibility? Multinationals & CSR

14. Global Framework Agreements What is a Global Framework Agreement? What is a Global Framework Agreement? Does it replace local collective contracts? Does it replace local collective contracts? UNI Telecom Presentation to NWJ ILO Turin June 2006

15. Telefónica (Telecom) Telefónica (Telecom) Carrefour (Commerce) Carrefour (Commerce) OTE (Telecom) OTE (Telecom) H&M (Commerce) H&M (Commerce) ISS (Property Services) ISS (Property Services) Securitas (Property Services) Securitas (Property Services) Falck (Property Services) Falck (Property Services) Portugal Telecom (Telecom) Portugal Telecom (Telecom) Metro (Commerce) Metro (Commerce) With more to come…. UNI’s GFA’s … UNI Telecom Presentation to NWJ ILO Turin June 2006

16. GFA’s in other Global Unions IFBWW IKEA (FURNITURE, SWEDEN) FABER-CASTELL (PENCILS, GERMANY) HOCHTIEF (CONSTRUCTION, GERMANY) SKANSKA (CONSTRUCTION, SWEDEN) BALLAST NEDAM (CONSTRUCTION, HOLLAND) IMF MERLONI ELETTRODOMESTICI VOLKSWAGEN DAIMLERCHRYSLER LEONI GEA SKF RHEINMETALL IUF ACCOR DANONE CHIQUITA FONTERRA CLUB MEDITERRANEE ICEM STATOIL FREUDENBERG ENDESA NORSKE SKOG ANGLOGOLD ENI UNI Telecom Presentation to NWJ ILO Turin June 2006

17. GFA Content… Important that ILO Conventions are included… 87 - Freedom of Association and Protection of the Right to Organise Convention, 1948 98 - Right to Organise and Collective Bargaining Convention, 1949 1 - Hours of Work (Industry) Convention, 1919 29 - Forced Labour Convention, 1930 47 - Forty-Hour Week Convention, 1935 94 - Labour Clauses (Public Contracts) Convention, 1949 95 - Protection of Wages Convention, 1949 100 - Equal Remuneration Convention, 1951 105 - Abolition of Forced Labour Convention, 1957 111 - Discrimination (Employment and Occupation) Convention, 1958 116 - Final Articles Revision Convention, 1961 131 - Minimum Wage Fixing Convention, 1970 135 - Workers' Representatives Convention, 1971 138 - Minimum Age Convention, 1973 155 - Occupational Safety and Health Convention, 1981 182 - Worst Forms of Child Labour Convention, 1999 UNI Telecom Presentation to NWJ ILO Turin June 2006

18. Examples of Positive Action… Example 1 – UNI’s Telefónica GFA Brazil – SINTETEL used the GFA to increase membership significantly. Telefónica owns large call centre business and were trying hard to keep out unions and stop unionisation SINTETEL used the agreement to organise members without the company opposing them, referring to the agreements clauses on ILO Conventions. The union now has over 120,000 members compared with 25,000 members prior to the GFA being signed. Not all members were as a direct result, but a “Springboard effect” took place where call centre workers joined the union. UNI Telecom Presentation to NWJ ILO Turin June 2006

19. Question Does the NWJ have any special responsibility in respect of Japanese multinationals? What can we do as NWJ activists? Global Framework Agreements

20. UNI Apro Telecom Workplan Action to organise in Brunei, Laos and Burma, Afghanistan, Bhutan, Maldives Help and Support Union in New Zealand Creating Forum for Oceania Sub Region Seminar for Technology Development in India Workshop on Privatisation in Pakistan, Bangladesh and Nepal Campaign for Global Framework Agreements in Asia Pacific Region Organise P&MS Organise Mobile Companies Employees including non regular workers Visit to China involving President of UNI Apro Telecom UNI Telecom Presentation to NWJ ILO Turin June 2006

21. Summary From this work plan what is the most important thing NWJ activists in Japan can do to support the UNI Telecom Global Strategy? From this work plan what is the most important thing NWJ activists in Japan can do to support the UNI Telecom Global Strategy? UNI Telecom Presentation to NWJ ILO Turin June 2006

22. Neil Anderson Head of UNI Telecom