1. THE RAF ASSOCIATION TODAY

2. Who are we? Membership Organisation & Welfare Charity Offering help and support for the whole RAF family Self financing

3. What I’ll cover today… Running our Association Our Members How we help people The Families Federation work Fundraising opportunities Getting our messages heard Our challenges together

4. Running our Association

5. 2011 Finances Challenging economic climate Reliance on fundraising: WINGS APPEAL Need to plan for less legacy income Investments took a hit, but… £8.7M in reserves Operating surplus of £2K in 2011

6. 2011 Income – Total £8.5m 2010 £’m2011 £’mVariable £’m Total Income 10.48.5-1.9 Legacy Income 3.71.8-1.9 Wings Appeal 2.01.6-0.4 Other Fundraising 2.22.5+0.3

7. 2011 Expenditure – Total £8.1m

8. Our Members

9. Membership today 67,000 members A 96% retention rate A loss of 215 members per month Lifestyle changes impact on Branch network Economic climate

10. Where we are now…

11. Serving RAF membership

12. Your membership Quarterly magazine – Air Mail New dedicated website – rafa.org.uk Network of branches Discount on RAF News Variety of affinity partner discounts Eligibility for a retired service card Temporary hon membership at UJ Club for ex-RAF Access to over 100 Association clubs

13. Membership challenges Subscriptions must cover costs Trustee leadership Improved Branch support Increasing Club appeal Recruiting new members What do our members want? 70 th Anniversary of Association in 2013

14. How we help people

15. Veteran welfare projects Jointly funded homes for respite breaks War pensions & AFCS advice Sheltered housing & supported living Alabaré homeless centre partnership

16. Honorary Welfare Officers Cornerstone of welfare provision Over 50,000 visits and calls each year RAFBF referrals have increased Quality accredited training and support On-going targeted recruitment drive for welfare volunteers

17. Serving welfare projects Miles More Minutes Storybook Wings Contact Houses on over 30 Stations WiFi Access

18. RAF Families Federation work Acting as a barometer of family morale

19. Investigate RAF FF Focus for 2012: Family Support Evidence to the Armed Forces Pay Review Body Impact of SDSR and the Armed Forces Covenant Evidence Gathering – Online Surveys & workshops

20. Influence Top level engagement includes: The Families Forum The Armed Forces Covenant Ref Group The Armed Forces Pay Review Body The House of Commons Defence Committee Air Member for Personnel CE Defence Infrastructure Organisation The Service Complaints Commissioner The Expert Group on the Armed Forces in Wales

21. Fundraising opportunities

22. Wings Appeal logo

23. The future together Corporate/Major Donors The Blades Wings Lotto Weekly/Wings Lotto Grand Draw Instant Win Lotto Cards (£8k profit in first 2 months) Challenge Events Remembrance Garden

24. Getting our message across New rafa.org.uk website Focus on social media Email marketing Air Mail Connect Events Annual Review 2011 Jon-Allan’s Paralympic Story

25. Our challenges together Membership recruitment & Clubs Membership costs Staff review More welfare volunteers Homes review New donors/increased support for volunteers Economic climate Crowded charity sector Communications

26. Thank you Any Questions?