1. Mining the Best Place to Be Making Syncrude the Best Place to Work Making Syncrude The Best Place To Work Mining... The Best Place to Be Treatment of Employees and Diversity a Mining Perspective Construction Owners Association of Alberta Presentation May 2003

2. Securing Canada’s Energy Future Mining the Best Place to Be Making Syncrude the Best Place to Work 2 Fundamental Beliefs Vision & Values u Being the Best Place to Work means it is The Best For All, regardless of different backgrounds, cultures, races, genders, perspectives or employer. u About Treating each other with Dignity & Respect and Valuing Diversity. u An area that requires continuous effort to improve

3. Securing Canada’s Energy Future Mining the Best Place to Be Making Syncrude the Best Place to Work 3 Why? u Vision & Values u Not just a legal obligation – it’s a moral and ethical obligation u Good Business Sense Satisfaction =Productivity=Profitability

4. Securing Canada’s Energy Future Mining the Best Place to Be Making Syncrude the Best Place to Work 4 The Challenge - Diversity of views perspectives and beliefs u Mining Organization u Approximately 1200 Employees and a considerable contractor workforce. u From virtually every walk of life, background and culture u Approximately 50 different occupations and professions u All age groups u 12% First Nations and Metis u 10% female - many in non traditional roles

5. Securing Canada’s Energy Future Mining the Best Place to Be Making Syncrude the Best Place to Work 5 Responsibilities SYNCRUDE : Provide a workplace free of Harassment and Discrimination. Treat all acts of harassment and discrimination seriously and in a confidential manner. An environment where employees’ can raise concerns without fear of reprisal. LEADERS: are required to take action on any potential acts of harassment or discrimination that they are informed of or become aware of. ALL EMPLOYEES have a responsibility to ensure a harassment and discrimination-free workplace. Must refrain from all acts of harassment or discrimination and address and/or report incidents of discrimination or harassment they observe or become aware of.

6. Securing Canada’s Energy Future Mining the Best Place to Be Making Syncrude the Best Place to Work 6 What is Syncrude Doing? u Syncrude: u Treatment of Employees Policy – Revised 1998 u Trained resources in place:HR Reps /Investigators /HR Manager u Leader Training /Employee Roll-out u Including subject in New Employee Orientation u Diversity Taskforce u Leader Follow-up Sessions

7. Securing Canada’s Energy Future Mining the Best Place to Be Making Syncrude the Best Place to Work 7 Continuous Improvement in Mining uLeader Training 1998/1999 uEmployee Roll-out 1999 uEmployee Refresher Sessions 2000  Integrated topic of Diversity uMine Managers review with all contract Management uLeader follow-up Sessions 2000 uWITT – Women in Trades & Technology  Employment & Retention – Action Research 2000 uMining the Best Place to Be Taskforce (Diversity) 1999 uLeadership Training: Cultural Awareness and Dr. Hayles Diversity Workshop Ongoing uReview of the policy - annually Ongoing

8. Securing Canada’s Energy Future Mining the Best Place to Be Making Syncrude the Best Place to Work 8 The Impact And Next Steps? uIt has been a challenge but I believe the environment is quite different today. uThat which might have been somewhat common in the work place historically would not be accepted today. uEmployees are becoming more and more comfortable addressing potential concerns as they arise. uClearly we have made significant progress in Mining but it is an ongoing process of awareness, education and action. uI expect continued effort in this area by all leaders and employees. uFor the future I look to more effort in areas of prevention and early intervention (conflict management).