1. Financial Aid and Billing Presented by Gary West

2. Connecting Financial Aid And Billing You Complete and return the FAFSA We receive your financial information from the government This information is loaded into our computer system which creates an award package and sends you an award letter. You let us know if there are any components of the award that you do not want. We apply the proceeds to your account and make billing info available on July15.

3. Payment Options For Charges Not Covered By Financial Aid Pay in full on the first billing of the semester. Use the ACU multiple payments per semester plan. More information on each follows.

4. What Form of Payment does ACU Accept Check Cash All types of Credit Cards Through Wildcat Pay you can set up automatic drafts. (More information follows)

5. What is Wildcat Pay Wildcat Pay is ACU’s on-line billing and payment system. It allows you to: View billing statements Sign up for the Tuition Payment Plan Make single payments on-line Set up automatic drafts from bank accounts or credit cards for multiple payments on-line Provide access to other payers

6. How do I access Wildcat Pay? Here is how to access Wildcat Pay: Have the student log in to my.ACU and follow the Wildcat Pay link. During the sign-up process have the student request the “Other Payers PIN”. With this PIN and the student’s Banner ID, you can access their billing information by following the Wildcat Pay link at www.ACU.edu

7. When will I be Billed? FALL Aug. 6 Due Sept. 1 Sept. 6 Due Oct. 1 Oct. 6 Due Nov. 1 Nov. 6 Due Dec. 1 SPRING Jan. 6 Due Feb. 1 Feb. 6 Due Mar. 1 Mar. 6 Due Apr. 1 Apr. 6 Due May 1 Statements are sent on the following calendar

8. Paying in Full on the First Billing Here is how to pay; –Have your student sign up through Wildcat Pay on my.ACU. They can provide you with the “Other Payers Pin”. Then you can access their account from the Wildcat Pay link at www.ACU.eduwww.ACU.edu –Call 800.343.5904 to pay over the phone –Return your check and the coupon in the statement you receive in the mail during August. Pay the “Total Amount Due”. Payment must be made in full with each subsequent statement or a late fee of 1.242% applies.

9. Making Multiple Payments Throughout the Term

10. We will send an e-mail to the student’s ACU address on July 15 th. BEFORE AUGUST 31 YOU MUST GO ON- LINE OR CALL 800.343.5904 TO INDICATE YOUR DESIRE TO MAKE MULTIPLE PAYMENTS. There is a $32.50 fee for this service which will be charged to your account immediately. Subsequently the “Minimum Amount Due” must be received as requested on each statement or a late fee of 1.242% will be assessed.

11. Making Multiple Payments Through the Term Due to multiple requests, you will now be able to spread payments over 5 months if you prefer. Respond to the July 15 th making your first payment before July 30 st. Your first payment must be received by July 30 th to qualify for the 5 month plan.

12. Frequently Asked Questions

13. Billing Question: If at the end of the semester there is a credit balance on my account, what are my options? Answer: Come to the Depot and request a Check Refund which will be ready within 48 hours. Leave the funds there and they will be credited toward next semester’s charges. Request that Student Financial Services return the money to lenders to reduce loan balances.

14. Frequently Asked Questions Billing Question: What may I charge on my account? Answer: At any time a student may charge educational related items in the Campus Store.

15. Frequently Asked Questions College Work Study (CWS) Question: Why is CWS not deducted from what I owe? Answer: CWS is paid only after the student secures a job. Compensation is received via as payroll and is deposited into your checking or savings account. Question: How do I get a job? Answer: Job listings are posted in the HR office in the Administration Building or on the web at WWW.ACU.EDU/HR.

16. Frequently Asked Questions College Work Study (CWS) Question: Do I have to be awarded CWS to get an on- campus job? Answer: NO! Question: What is the wage for a CWS job? Answer: Varies by the job but most are minimum wage. Question: Is there a difference in the wage for students awarded CWS versus those who are not awarded CWS? Answer: No.

17. Contact Information Abilene Christian University Student Financial Services ACU Station Box 29007 Abilene, TX 79699 800.460.6228 325.674.2643

18. Financial Aid and Billing Presented by Gary West