1. January 8, 2009 How to Build a Highly- Available, Fault Tolerant GroupWise ® 7 System Gregg A. Hinchman Consultant Hinchman Consulting gregg@HinchmanConsulting.com

2. © Novell, Inc. 2 Presentation Outline Introduction – Speaker – Presentation Business Knowledge Transfer – Theory – Terms and Tools Recommendations – GroupWise ® Re-design > Domains > Post Offices > Gateways – Clustering – Business Continuity Summary

3. © Novell, Inc. 3 Introduction: Speaker Gregg A. Hinchman – Self-Unemployed Consultant, www.HinchmanConsulting.com – 11+ years of GroupWise ® Experience – 5 years of Clustering experience – Author: > “Success with Clustering GroupWise 7” » www.TayKratzer.com > Co-Author: “Success with GroupWise Document Management” > GroupWise Coolsolutions Articles -Consultants Corner > GroupWise Advisor Magazine Articles

4. © Novell, Inc. 4 Introduction: Presentation Business Topic – We will discuss how to design a GroupWise ® 7 system to be highly available and fault tolerant. Format – Discussion will be led with supporting examples given. Questions – Please hold until 'Question Breaks' Knowledge: – Advanced GroupWise 7 – Clustering Theory Related Sessions: > TUT216 -Consultants Corner: GroupWise Best Practices > BOF100 -Birds of a Feather: Business Continuity Clusters > SP275 A Hands-on Approach to Implementing an Effective Email Retention Solution with GroupWise and GWArchive > SP276 Successful Deployment Strategies to Tackle Email Compliance Requirements and "Storage Bloat"

5. © Novell, Inc. 5 Knowledge Transfer Theory – Business Continuance – More the Merrier – Cost of Downtime Terms and Tools – Highly Available vs. High Availability – Fault Tolerant vs. Fault Resilient – Webster: relaxed, patient, understanding vs. elastic/flexible, tough, resistant – DNS/DHCP/SLP -GroupWise ® is only as good as..

6. Questions?

7. © Novell, Inc. 7 Recommendations: GroupWise ® Redesign Domains – Primary – More than 1 please – Too many – Mesh Topology Design – Special Purpose Domains

8. © Novell, Inc. 8 Recommendations: GroupWise ® Redesign Demo Company Example of a Best Practice Domain Designs Key: Connection TCP/IP GWIA WebAccess DomainPost Office WADO M1 WADO M2 WADO M3 WADO M5 WADO M6 WADO M7 WADO M4 WADO M8 IADOM 1 IADOM 2 IADOM 3 PODO M1 PODO M2 PODO M3 PMDOM (Primary Domain)

9. © Novell, Inc. 9 Recommendations: GroupWise ® Redesign Post Offices – Just 1 – More than 1 – Too many – Special Purpose Post Offices > Document Management > Resources/Distribution Lists

10. © Novell, Inc. 10 Recommendations: GroupWise ® Redesign Demo Company Example of a Best Practice Post Office Designs Key: Connection TCP/IP GWIA WebAccess DomainPost Office PODO M1 PODO M2 PODO M3 PO 1 (1000 users) PO 3 (1000 users) PO 7 (1000 users) PO 2 (1000 users) PO 4 (1000 users) PO 8 (1000 users) PO 5 (1000 users) PO 9 (1000 users) PO 6 (1000 users) PO 10 (1000 users)

11. Questions?

12. © Novell, Inc. 12 Recommendations: GroupWise ® Redesign Gateways -GWIA – Its own domain – 2 GWIA's > Highly Available > Fault Tolerant – 2 GWIA's > High Availability > Fault Resilient – Special Purpose GWIA's > POP3/IMAP > Internal ONLY – The Border > 2 Points of Entry > AntiSpam/AntiVirus Appliance -GWGuardian > DNS

13. © Novell, Inc. 13 Recommendations: GroupWise ® Redesign Demo Company Highly Available GWIA Key: GWIA WebAccess DomainPost Office IADOM 1 IADOM 2 IADOM 3 GWIA 1GWIA 2GWIA 3 TCP Port (Fault Tolerant) TCP Port (Fault Tolerant) GWGuardi an AntiVirus/A ntiSpam Filters GWGuardi an AntiVirus/A ntiSpam Filters Firewal l Internet

14. © Novell, Inc. 14 Recommendations: GroupWise ® Redesign

15. Questions?

16. © Novell, Inc. 16 Recommendations: GroupWise ® Redesign Gateways -WebAccess Agent – Its Own domain – 250 to 500 users per Agent – Disposable Gateway – 2+ WebAccess Agents > Highly Available > Fault Tolerant – 2+ WebAccess Agents > High Availability > Fault Resilient

17. © Novell, Inc. 17 Recommendations: GroupWise ® Redesign Gateways -WebAccess Application – Up to 1000 users – 2 or more > Highly Available > Fault Tolerant – 2 or more > High Availability > Fault Resilient – Content Switches/DNS

18. © Novell, Inc. 18 Recommendations: GroupWise ® Redesign

19. © Novell, Inc. 19 Recommendations: GroupWise ® Redesign Demo Company Highly-Available WebAccess Design Key: GWIA WebAccess DomainPost Office WA1 Firew all Internet PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8 PO9 PO10 Email Processing WA2WA3WA4WA5WA6WA7WA8 WebAccess Application 1 WebAccess Application 2 WebAccess Application 3 WebAccess Application 4 Login Handoff Web Serv er1 Layer 4 (Content Switch) Load Balance/Fault Tolerance Web Serv er4 Layer 4 (Content Switch) Load Balance/Fault Tolerance Firew all Internet Web Serv er2 Web Serv er3 Fault Tolerant/Load Balancing Handoff Webmail.domain.com

20. Questions?

21. © Novell, Inc. 21 Recommendations: Clustering What's a Cluster? Why Cluster? Where Cluster? – Consolidations into centralized data centers – Disaster Recovery Sites OES NetWare ® vs. OES Linux Clusters Planning and Documenting Proper Implementation Fibre Channel vs. iSCSI

22. © Novell, Inc. 22 Recommendations: Clustering Demo Company GroupWise Cluster Design PMDOMVS Cluster Resource PODOMVS Cluster Resource EMAILPOVS Cluster Resource DMSPOVS Cluster Resource 192.168.20.101192.168.20.102192.168.20.103192.168.20.104 PMDOMVS Cluster Resource PODOMVS Cluster Resource EMAILPOVS Cluster Resource DMSPOVS Cluster Resource 192.168.20.105192.168.20.106192.168.20.107192.168.20.108 PMDOM MTA PODOM MTA EMAILPO POA EMAILPOM POA GroupWi se Library WADOM MTA WA IADOM MTA GWIA Messaging Agent Messag ing Archive Agent Apach e2/To mcat4 WebA ccess Applic ation

23. © Novell, Inc. 23 Recommendations: Clustering

24. © Novell, Inc. 24 Recommendations: Clustering

25. © Novell, Inc. 25 Recommendations: Clustering PMDOMVS Cluster Resource PODOMVS Cluster Resource IMVS Cluster Resource EMAILPOVS Cluster Resource 192.168.20.101192.168.20.102192.168.20.109192.168.20.103 DMSPOVS Cluster Resource IADOMVS Cluster Resource WADOMVS Cluster Resource WAVS1 Cluster Resource 192.168.20.104192.168.20.106192.168.20.105192.168.20.107 PMDOM MTA PODOM MTA EMAILPO POA Group Wise Library WADOM MTA WA IADOM MTA GWIA Messaging Agent Mess aging Archiv e Agent Apac he2/T omca t4 Web Acce ss Appli catio n OESNW1 OESNW2 OESNW3 X POA EMAILPO

26. Questions?

27. © Novell, Inc. 27 Recommendations: Business Continuity What's a Business Continuity Cluster (BCC)? Why Business Continuity Cluster? Where to BCC? – Multiple Sites – Disaster Recovery Sites Considerations and Cost Fibre Channel SANs High Speed Links SAN-based Data Synchronization

28. © Novell, Inc. 28 Recommendations: Business Continuity Novell Services Business Continunity Cluster File Shar es Grou pWis e Printi ng Novell Services File Shar es Grou pWis e Printi ng Novell Services File Shar es Grou pWis e Printi ng Step 1 Primary Site Failure Step 2 Novell Services Run on Second Site Step 3 -Potential- Second Site Failure Step 4 Novell Services Run on Third Site Novell Services Fail Over to Third Site Novell Services Fail Over to Second Site Data Center One Data Center Two Data Center Three HighSpeed Network XX

29. © Novell, Inc. 29 Summary Business Analysis What can you afford? What can you do for 'free'? Plan, Plan, Plan Document, Document, Document Training Hire the Expertise

30. Questions?

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