1. Stan Lee (presenter) www.emeraldinsight.com and Graham Coult Editor-in-chief Managing Information magazine www.managinginformation.com www.aslib.com @ASLIB_info The role of high quality research in library and IM innovation & development 計畫你的未來, 不一樣的圖書館 -IM 即時通 訊的創新與發展

2. In this session we will cover: –Internal and external pressures on library and information management services –How high quality research is crucial to addressing the challenges –Examples of research which makes a difference.

3. PART A: The pressures on libraries and information services, and winds of change

4. Technology has changed the way information is produced, stored and accessed dramatically There is no let up in that trend

5. Computer technology Internet Mobile technologies Augmented Reality, QR codes, the Internet of Things are transforming the information delivery landscape

6. Changing user attitudes, behaviour and needs

7. Concepts such as Knowledge Management, the Knowledge Economy Information Literacy and Transliteracy (the ability to use the wide range of communication platforms we now have at our disposal)

8. Legislation and regulatory requirements Privacy and Data Protection Act legislation is driven by market forces and globalisation as much or more than by ideology New complexities brought about by technologies – not least Social Media Intellectual property is now a key resource – organisations need to comply with the law and know what assets they have in order to be able to exploit them Freedom of Information and the Right to Know Information Management has a key, and growing, role to play in the above Regulators increasingly require Records Manager and Archivist expertise as part of regulatory compliance

9. Need to listen to customer needs and respond effectively and creatively

10. The role of the trusted intermediary with key Information Management expertise is still very much needed, perhaps more than ever Awareness of that need among movers, shakers, budget holders and customers is relatively low

11. PART B Research navigating us to new days and calmer waters

12. Examples of Research 1: Knowledge Management – cultural, technological and practical issues

13. Examples of Research 2: Mobile friendly library services

14. Examples of research 3: Augmented Reality, QR Codes, The Internet of Things – new concepts in what libraries and museums are; they are part of the wider environment rather than being a stand-alone entity.

15. Examples of research 4: The Regulatory Framework – Copyright, Privacy and Data Protection, Freedom of Information and the Right to Know

16. Examples of research 5: Demonstrating value and promoting services

17. ASLIB and Emerald’s LIS portfolio gives you a global eye on research and best practice Helps members and subscribers to develop their services and thrive Overall ethos of “Research you can use”

18. Thank you for your time and attention Happy to answer questions by email If you would to write for Managing Information magazine about your own service or area of expertise contact Graham Coult: gcoult@aslib.comgcoult@aslib.com For further information on ASLIB contact Holly Shukla: hshukla@aslib.comhshukla@aslib.com For further information on the Emerald LIS portfolio contact Wendy Lynch: wlynch@emeraldinsight.com wlynch@emeraldinsight.com My email address: SLee@emeraldinsight.com