1. COMMUNICATION IN MULTI-CULTURAL GROUP RESEARCH JONNY WELLS, HOLLY GUEST AND MEGAN CONMAN Rotterdam 2013

3. PRE-PROGRAMME RESEARCH Research paper  Researched 5 areas relating to VDM  12 SMEs based in the York area  Understood their ‘best practises’ Recorded presentation  Presented to professional peers for feedback  Submitted to other VDM participants to form an archive of all international groups’ work

4. PRE- PROGRAMME COMMUNICATION Consistent Contact  Social Media  Meetings Structured Research  Division of sections Effective Delegation  Awareness of task This research – prior to the programme – developed the skills we needed

5. IN-PROGRAMME COMMUNICATION Domestic team findings were combined to create an archive of information and provide the foundation for an international scale research project  Overcoming language barriers  Understanding cultural work ethics  Effective group work under time pressure

6. PERSONAL IMPROVEMENTS  Presentation Skills  Multi-cultural Team Management  Understanding of Delegation

7. KEY LESSONS LEARNT  Understanding of requirements  Constant awareness of colleagues work  Consistent communication  Equality in work and expectations  Positivity!

8. THANK YOU FOR YOUR TIME!