1. Learn and Serve Patient Education and Medical Education in Primary Practice General Pediatrics The University of Chicago Yingshan Shi, MD

2. Learning Styles Motivation Analytic Thinking Hard working Organization Team Work

3. Medical Training Requirement Clinical Knowledge Clinical Skills: history taking, physical exam, communication skills Professionals and Personal Skills: relationship with patients, physicians and staff Patient Education Skills* Clinical Research Skills*

4. Patients Satisfaction Patients are happy with you, trust you, and ask for you Available Concerned Knowledgeable Anticipates and fits patients’ needs Communicates effectively

5. Learn and Serve Learn Knowledge Clinical Skills Personal Skills Patient Education Clinical Research Serve Patients Parents Families Clinics Community

6. Build Clinical Knowledge Effectively Text books and clinical guidelines Standard care News and literature Top news Newspapers Journals Review Patient education websites Online search skills Learn when you serve

7. Patient Education Models Interview Skills Present facts Individualized counseling Two-way communication

8. Dynamic Life Cycles Take care of one patient, show concern for the entire family Fetus Children Teens Adults

9. Entire Life Child Teens Health (Well/Sick) & Mental Health Development Learning Life Style Growth/Nutrition Adults Health (Well/Sick) & Mental Health Job Academic Life Style

10. Patient Education Resources Handouts- simple Online medical information centers – user friendly Books - delivery current and practical information to patients and parents

11. Style- Fun and Education Updated guidelines and research results Fit people’s needs Attract people’s eyes Go simple! short !

12. Maximize Potential