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Usability Evaluation of an Online Resource Designed to Help Teachers to Recognize and Respond Appropriately to a Concussion Darryl Funai University of Hawaii at Manoa 4/22/14
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Poll Question Have you or someone you know ever been concussed?
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Background 1.7 million people sustain a concussion every year (CDC, 2006)
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Background 1.7 million people sustain a concussion every year (CDC, 2006) 60% of all teenage athletes will sustain a concussion before they graduate from high school. (Collins & Hawn, 2002)
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What is a concussion? A traumatic brain injury that can significantly influence the brain's ability to function at its normal capacity.
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Rationale for study? It is especially important for educators to know how to recognize a concussion
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Rationale for study? It is especially important for educators to know how to recognize a concussion What to do if their student sustains a concussion
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Rationale for study? It is especially important for educators to know how to recognize a concussion What to do if their student sustains a concussion The importance of physical and mental rest, followed by a gradual progression back to activity
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Rationale for study? Information for specifically for educators is limited.
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Rationale for study? Information for specifically for educators is limited. It is time consuming and ineffective for educators to curate information themselves.
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Purpose To evaluate the content and organization of a website designed to provide instruction and resources for educators to help them recognize and respond appropriately to a concussion.
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Why a Usability Study? Direct feedback from the target audience Improve the users' experience Quality content is only as good as the navigation of the website
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Methods Based on Krug's, Rocket Surgery Made Easy (2009)
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Methods WeekAction 1 Identified potential participants and collected their demographic information via a pretest questionnaire on Google Forms. 2 Performed the usability test and aggregated the collected data. 3 Data from the first round of testing was analyzed and the website was redesigned accordingly. 4 The second iteration of the usability test was conducted. 5 Data from the second iteration was analyzed and the website was redesigned accordingly. Timeline
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Methods Participant pool 15 educators were contacted via email 6 participants selected Based on level of technical expertise and prior use of site 2 iterations of 3 participants each
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Methods General comments 4 tasks Given in random order 40 minutes to complete
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Tasks 1.Please explain to me the schools Return to Play Protocol for Concussions.
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Tasks 1.Please explain to me the schools Return to Play Protocol for Concussions. 2.Please explain to me the signs and symptoms of a concussion an educator might observe in their student.
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Tasks 1.Please explain to me the schools Return to Play Protocol for Concussions. 2.Please explain to me the signs and symptoms of a concussion an educator might observe in their student. 3.Please open up the resource: "Heads up: Concussion in Youth Sports".
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Tasks 1.Please explain to me the schools Return to Play Protocol for Concussions. 2.Please explain to me the signs and symptoms of a concussion an educator might observe in their student. 3.Please open up the resource: "Heads up: Concussion in Youth Sports". 4.Please explain to me how you may accommodate a student who has the following symptoms in your class: a.Difficulty learning new concepts b.Difficulty concentrating c.Feeling slowed down
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Results Demographic Survey 4 males and 2 females Average 13 years of teaching experience All participants have had a concussed student in their class 17% reported having visited the site prior to test 67% self rated at least a 4 on 5 pt. scale on comfort level navigating websites.
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Results Eight issues Focused on top three "Had to scroll down to bottom of page to find important information" "Drop down boxes are confusing" "Resources section doesn't make sense"
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Discussion Bagley, A. F., Daneshvar, D. H., Schanker, B. D., Zurakowski, D., d ʼ Hemecourt, C. a, Nowinski, C. J., Goulet, K. (2012). Effectiveness of the SLICE program for youth concussion education. Clinical journal of sport medicine: official journal of the Canadian Academy of Sport Medicine, 22(5), 385–9. doi:10.1097/JSM.0b013e3182639bb4 Glang, A., Koester, M., & Beaver, S. (2010) Online training in sports concussion for youth sports coaches. International Journal of Sports Science Coach, 5(1), 1–12. doi:10.1260/1747-9541.5.1.1. Covassin, T., Elbin, R. J., & Sarmiento, K. (2012). Educating Coaches About Concussion in Sports: Evaluation of the CDC’s “Heads Up: Concussion in Youth Sports” Initiative. Journal of School Health, 82(5), 233–238. Retrieved from 10.1111/j.1746-1561.2012.00692.x David, A., & Glore, P. (2010). The Impact of Design and Aesthetics on Usability, Credibility, and Learning in an Online Environment. Online Journal Of Distance Learning Administration, 13(4).
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Results General Comments Official school website Too much Information "clean" and "professional" Liked video's
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Discussion Too much information Before Can only see 1/3 of webpage when landing on webpage 2 Video's
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Discussion Too much information BeforeAfter Deleted Video
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Discussion Drop Down Boxes Before Easy to miss Confusing
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Discussion Drop Down Boxes Before After Changed to make it consistent
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Discussion Resources Before Confusing
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Discussion Resources Before After Videos PDF's
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Conclusion Content and navigation well received Informational and professional looking Benefit from layout modification and additional usability testing
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Questions? dtfunai@hawaii.edu
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References Centers for Disease Control and Prevention (CDC). (2006) Traumatic Brain Injury in the United States: Emergency Department Visits, Hospitalizations and Deaths 2002 – 2006. Collins, M.W., & Hawn, K.L. (2002, February). The clinical management of sports concussion. Current Sports Medicine Reports 1(1), 12-22. David, A., & Glore, P. (2010). The Impact of Design and Aesthetics on Usability, Credibility, and Learning in an Online Environment. Online Journal Of Distance Learning Administration, 13(4). Guskiewicz, K.M., Weaver, K.M., Padua, D.A., & Garrett, W.E. (2000). Epidimiology of concussion in collegiate and high school football players. American Journal of Sports Medicine, 28(5), 643-650. Krug, S. (2009) Rocket surgery made easy: The do-it-yourself guide to finding and fixing usability problems. Berkeley, CA: New Riders Press. McCrory, P., Meeuwisse, W. H., Aubry, M., Cantu, B., Dvorák, J., Echemendia, R. J., … Turner, M. (2013). Consensus statement on concussion in sport: the 4th International Conference on Concussion in Sport held in Zurich, November 2012. British journal of sports medicine, 47(5), 250–8. doi:10.1136/bjsports- 2013-092313 McCrea, M., Hammeke, T., Olsen, G., Leo, P., & Guskiewics, K. (2004). Unreported concussion in high school football players: Implications for prevention. Clinical Journal of Sports Medicine, 14(1), 13-17.
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