1. Case Study Suffolk County Council Simon Ransome ISIS Internet

2. First connected to the Internet November 1995

3. Launched formally by Members February 1996

4. First connected to the Internet November 1995 Launched formally by Members February 1996 Site contained less than 200 pages and registered page impressions measured in tens

5. Page impressions generated on the SCC Web Site since 1997 (averages)

6. This year so far...

7. Main SCC site now contains around 7,000 pages Over 2 million page-impressions so far in 1999 An additional 6 other corporate sites including LibCat, Infolink, TraveLine, The Suffolk Site, ISO Games 1999. Hosting for a number of other Suffolk authorities, regional organisations and European partnerships

8. How is this all managed?

9. WWW Editorial Board (WEB) - representatives from all departments WEB develops standards: technical quality, speed of access, house style, information quality, currency, etc and suggests wider strategic direction ISIS Internet create most content, including design and graphics, code scripts, manage infrastructure and run web servers.

10. Role of Libraries and Heritage Quality control Monitoring currency Information management Monitoring visitors’ book, Graffiti wall and webmaster emails Other enquiries

11. The Graffiti Wall

12. Libraries and Heritage

13. Launched shortly after the main site Contains nearly 400 conventional pages (not counting 2 million in LibCat and over 8,000 in InfoLink) Around 1,500 pages per day looked at by the public (including those on the 150+ PCs available through Suffolk’s libraries) Full contact details for main L&H staff

14. Heritage - the Suffolk Record Office

15. The Suffolk Record Office Major press coverage 1,500 database requests in half a day

16. Interactivity - Libraries Direct

17. Have Your Say

18. Cyber Library - Collection Development £600,000 investment All 44 libraries and Record Offices across Suffolk now connected via the corporate Internet connection 150+ PCs available free of charge Specific CyberLibrary content created

19. Cyber Library home page

20. Cyber Library Children’s home page

21. Cyber Library Children’s Book Zone

22. Future Developments… More interactivity Co-East - a regional library catalogue (www.co-east.net/demo.html) e-commerce Internet TV Parishes/Portals - “grass-roots” development

23. Questions?

24. The End