1. U D What if…. - You could eliminate the need for repetitive live presentations / training sessions by busy staff. - The information was available 24/7 for training, reference and reinforcement. You had a training solution on-line that worked for students, trainees, and staff. - You had a training solution on-line that worked for students, trainees, and staff. - You could produce this training cost-effectively. - and… it was EASY for your trainers to produce?

2. U D U D Training with Technology Student Life Staff Meeting January 29, 2003 Kathie Troutman troutman@udel.edu Karen Kral karenk@udel.edu

3. U D Can your training be effectively delivered with technology? – We know you have special needs. Can your training be effectively delivered with technology? – We know you have special needs. The challenge in developing on-line training materials or resources is not the technical task, but the elimination of additional staff development time, real and perceived, to accomplish it. Can we help you with that? The challenge in developing on-line training materials or resources is not the technical task, but the elimination of additional staff development time, real and perceived, to accomplish it. Can we help you with that? How can technology assist in your training? But as we go through some demos, imagine some piece of the training you do now which might be delivered on-line.

4. U D Possibilities…. Student life applications including Residence Assistant trainingStudent life applications including Residence Assistant training –Typically high contact time for training –Certain informative (less hands-on type) presentations can be put on-line –Documentation is important –Reinforcement

5. U D classroom lecture captured in real time to videotape, fiber, satellite captured in real time classroom lecture to web as streaming video A little background……

6. U D Faculty member creates PPT slides Faculty member creates PPT slides Teach & Capture head/shoulders & audio Teach & Capture head/shoulders & audio Synchronized w/ PPT slides Synchronized w/ PPT slides Various speeds: modem, network, CD Various speeds: modem, network, CD 115 full courses 115 full courses distance students distance students on-campus curriculum on-campus curriculum Video chunks (lab preps) Video chunks (lab preps) Synchronized media model:

7. U D Course demo Others can be seen at www.udel.edu/ums/

8. U D Typical Stats

9. U D Training applications Originated by an eager OSH trainer Originated by an eager OSH trainer Time sensitivity: repetitive presentations to meet regs as students/staff change Time sensitivity: repetitive presentations to meet regs as students/staff change Enormous investment in trainer time Enormous investment in trainer time Still not meeting immediate need – asynchronous solution was needed Still not meeting immediate need – asynchronous solution was needed OSH staff lacked html skills/time OSH staff lacked html skills/time Could the same model (used for distance ed. Classes) be used to capture training sessions for campus staff? Could the same model (used for distance ed. Classes) be used to capture training sessions for campus staff?

10. U D Occupational, Health & Safety “Orientations on Demand ” Ctr. Composite Materials: Right-To-Know Ctr. Composite Materials: Right-To-Know Chem. Engineering: OSHA and R-T-K Lab Standard Chem. Engineering: OSHA and R-T-K Lab Standard OHS: Bloodborne Pathogens Training OHS: Bloodborne Pathogens Training OHS: Animal Right-To-Know OHS: Animal Right-To-Know OHS: Biosafety Awareness Training OHS: Biosafety Awareness Training OHS: Biosafety Training OHS: Biosafety Training OHS: Safety Program Orientation and Training OHS: Safety Program Orientation and Training

11. U D Some cases bosses leadingSome cases bosses leading –others being led by trainers who saw need Staff buy-inStaff buy-in Administration buy-inAdministration buy-in –Financially driven –Service driven Negative student reaction? (‘not live’)Negative student reaction? (‘not live’) Sensitivity to being judgedSensitivity to being judged –Internally & externally Proprietary informationProprietary information –Limiting access to campus domain –Controll access via WebCT Required PPT helpRequired PPT help Initial Concerns

12. U D OSH demo

13. U D

14. Career Services “workshops on demand ” Jobs Orientation ProgramJobs Orientation Program Resume writingResume writing Job Search StrategiesJob Search Strategies The e-Job SearchThe e-Job Search An Intro to the Job InterviewAn Intro to the Job Interview Preparing for the Site InterviewPreparing for the Site Interview Graduate Student: To Be or Not To BeGraduate Student: To Be or Not To Be http://www.udel.edu/CSC/happening.html

15. U D Original intent was for distant students Original intent was for distant students All students ‘just in time’ requirement All students ‘just in time’ requirement Accessing from around the state & world Accessing from around the state & world Alumni and ‘friends’ ! Alumni and ‘friends’ ! Response from students so positive that offerings increase; Response from students so positive that offerings increase; Additional staff trainers encouraged Additional staff trainers encouraged Administration buy-in (expectations) Administration buy-in (expectations) Career Services

16. U D Career Services demo

18. U D NCAA Student Athlete Rules & Regulations Problem:Problem: –Athletes missing required meeting –NCAA Compliance Officer not a programmer –Officer recognition / familiarity important Solution:Solution: –Continue live presentation to teams but supplement with captured version –Delivered by our Compliance Officer –Serves as makeup or reminder –Second year –Not available outside UD domain

19. U D NCAA demo

20. U D How can technology assist in your training? Create reusable content easily Create reusable content easily –Available anytime, any place –Frees up time for one-on-one interaction Familiar environment for students Familiar environment for students –10,000 students using WebCT in Fall 02 –300 courses created for Spring 03

21. U D Activities and Resources schedule handouts supplemental materials student interaction projects assessment peer-to-peer videos

22. U D WebCT ID WebCT Student Life On-line Training

23. U D Provide protection and control Provide protection and control Add interactivity Add interactivity Assess mastery of material Assess mastery of material Use only tools you need Use only tools you need How can WebCT assist in your training?

24. U D Protection and control Authentication Authentication Copyright Copyright Intellectual property protection Intellectual property protection Proprietary and sensitive information Proprietary and sensitive information

25. U D

26. U D

27. U D Communication Facilitate discussions Facilitate discussions –Extend training session –Engage students on current topics –Work asynchronously; works well when hard to schedule meetings –Continue exchange between instructor and students –Exchange ideas and questions among peers

28. U D Communication Chat rooms Chat rooms –Synchronous, real time communication –Spontaneous conversation –Chat with an expert

29. U D Assessment Check awareness, comprehension, understanding Check awareness, comprehension, understanding –Quizzes –Self-test –Surveys Track and record progress Track and record progress

32. U D

33. U D

34. U D Next level possibilities… Video vignettes to encourage discussion Video vignettes to encourage discussion Case studies Case studies Directing instruction Directing instruction

39. U D Where do we go from here?