1. A Cleaner, Greener, Safer Road to Excellence Frank Sinatra in Local Government or The Ramblings of a Manic Watford Supporter Paul Lankester 3 June 2013

2. A Cleaner, Greener, Safer Road to Excellence My Career to Date Temporary Audit Clerk- 1979 Trainee Environmental Health Officer District EHO Senior EHO- 1986 Assistant Principal EHO Principal EHO Environmental Health Manager- 1989 Environment Manager- 1992 Director of Environmental Services- 1997 Chief Executive- 2001

3. A Cleaner, Greener, Safer Road to Excellence Vision and Focus Know what you want to achieve Build a ‘route map’ Follow the map but be flexible Learn the lessons The Edison factor Remember SH!

4. A Cleaner, Greener, Safer Road to Excellence Rules, Culture & Being Tested Essential, and must follow them…… when appropriate The answer is no!!! Sorry what’s the question? The undermining senior manager Misuse of the Internet Immediacy of communication Importance of tactics

5. A Cleaner, Greener, Safer Road to Excellence The Changing Face of Stratford on Avon DC

6. A Cleaner, Greener, Safer Road to Excellence The SDC Timeline 2001- £2million deficit on £12million budget 2002- Future Management Paper- culture change 2004- CPA- Weak council 2005- Senior Management Restructure 2007- CPA- Good Council 2009- CAA- Performing Well

7. A Cleaner, Greener, Safer Road to Excellence The SDC Timeline 2009- Investors in Excellence 2009- Future Management and Leadership 2011- Investors in Excellence 2011- Most Improved Organisation and Highly Commended, Midlands Business Excellence 2011 – Reduced budget by £1.9 mill on 14.8 mill 2011/2 – National Policy changes 2013 – Reduced budget by £1.4 million and had growth in staffing!

8. A Cleaner, Greener, Safer Road to Excellence Change and Transformation Leading change and managing change programmes Unacceptable performance levels Staff numbers and performance Use of Kotter 8 step approach

9. A Cleaner, Greener, Safer Road to Excellence Recognising Impact of Change on People High Low Start Middle End Performance Emotions Time Goodbye Need to let go of past Question past success Focus is on the past Concern about the future Muddling All pain – little gain Steep learning curve Low confidence Low competence Hello Gaining competence Gaining confidence Hope in the future Experience success

10. A Cleaner, Greener, Safer Road to Excellence Some SDC Changes Restructures Staffing levels Central administration Corporate priorities/ Focus Balancing the budget Staff conditions of Service Cutting the council tax

11. A Cleaner, Greener, Safer Road to Excellence PREPARING FOR WHATEVER…….

12. A Cleaner, Greener, Safer Road to Excellence The Stratford Approach Build in lots of time to do anything; The value of the cu! Leading not bleeding edge; The ‘What if’ test; Members/ officers together; Getting the best and most from our staff.

13. A Cleaner, Greener, Safer Road to Excellence Case Study- Future Management November 2009- draft for consultation; February 2010- approved three transformation strands; People Assets and Resources Infrastructure and Processes June 2010- Action Plan June 2013- Review of the programme.

14. A Cleaner, Greener, Safer Road to Excellence But What If…. You get a notice of motion in February 2010 agreeing to look at a strategic alliance; And a new Leader in May 2010; And the Strategic Alliance doesn’t materialise.

15. A Cleaner, Greener, Safer Road to Excellence Case Study- Management Restructure Part of the Future Management and Leadership Paper -February 2010; Financially driven- CSR considered; Review requested following decision not to proceed with senior management merger with Warwick DC- August 2010; Staff consultation welcomed and quality of response complimented.

16. A Cleaner, Greener, Safer Road to Excellence Case Study- Management Restructure Four options considered; Decided on:- Option 4- Chief Executive & six Heads of Service; Statutory Officer roles of Chief Finance Officer and Monitoring Officer to be at Head of Service level; Use of consultants to assist selection process; Implementation date by 31 March 2011 Actually did it by January 2011!

17. A Cleaner, Greener, Safer Road to Excellence Case Study- Budget and Financial Strategy Comprehensive Spending Review 7.1% reduction in grant for four years; 0% tax increase 2011/12- reward; No actual figures for SDC until December 2010 So where did that leave the Council?

18. A Cleaner, Greener, Safer Road to Excellence Case Study- Budget and Financial Strategy 2011/122012/132013/142014/152015/16 Base budget 14.720 m13.730 m13.620 m13.120 m12.961 m Total Savings 1.109 m1.210 m0.951 m0.606 m0.362 m Budget Pressures 0.265m0.343 m000 Net Spending 13.347 m12.863 m12.669 m12.514 m12.599 m Available resources 13.323 m12.863 m12.669 m12.514 m12.598 m Savings required 0.923 m1.210 m0.501 m0.606 m0.362 m

19. A Cleaner, Greener, Safer Road to Excellence Case Study- Budget and Financial Strategy Savings up front Hierarchy of savings Prioritisation or salami slicing? Use of new homes bonus and council tax grant Published Savings Plan New Corporate Strategy

20. A Cleaner, Greener, Safer Road to Excellence Case Study- Budget and Financial Strategy 2011/12- 45 posts lost 2012/13- no posts lost- cut in council tax 2013/14- 6.5 posts created

21. A Cleaner, Greener, Safer Road to Excellence Current Issues Shared services Politics Relationships Politics Core Strategy Politics Relationships Community Governance Review

22. A Cleaner, Greener, Safer Road to Excellence SDC Future Challenges Big Society and Localism- the ‘p’ word! Resource Review Capacity and managing risk Expectations from everyone/ reputation New council 2015

23. A Cleaner, Greener, Safer Road to Excellence Public Sector Change Agenda New Homes Bonus/Business Rates Retention Uniform Credits/Council Tax Discounts Open Public Services Police and Crime Commissioners Health and Wellbeing Education Agenda

24. A Cleaner, Greener, Safer Road to Excellence Personal Future Challenges Council operating outside personal values; Longevity 15 more years of this? Reinventing yourself/ Moving with the times Keeping the network going That non-job…..

25. A Cleaner, Greener, Safer Road to Excellence SUMMARY Government forcing change on local government; Change for SDC a never ending journey; Taking people with you for effective change Personal Vision and Focus; Celebrate and learn from the successes and mistakes; Managing risk and capacity; Keep eye on future challenges.

26. A Cleaner, Greener, Safer Road to Excellence Over to you- questions and comments