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Published byAnis Lawson Modified over 9 years ago
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TDI, THE INSURANCE INDUSTRY & DISASTER RESPONSE JACK EVINS TEXAS DEPARTMENT OF INSURANCE
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TOPICS - OVERVIEW TDI’s role regarding disasters Coordination with the insurance industry Disaster-related resources Other issues/questions
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TEXAS’ DISASTER EXPOSURES
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TDI’s Role Regarding Disasters Coordination with other state/federal agencies Loss prevention/mitigation Solvency monitoring Consumer assistance Complaints & market conduct monitoring Outreach activities
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TDI, the Industry & Disasters Texas State Disaster Coalition (TSDC) Established in early 2001 Broad membership State government (TDI, GDEM, Office of Atty. Gen’l, et al) Emergency management organizations Insurers Trade groups Quarterly meetings
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TDI, the Industry & Disasters TSDC: Issues Addressed Coordinated disaster plan Information sharing Post-event access to impacted areas Adjuster licensing Industry preparedness Annual disaster plan survey
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TDI Disaster Survey Does the company have a disaster response plan? How the company will address increased claims activity? How claims will be handled? How staff will be trained regarding Texas- specific insurance coverages?
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TDI Disaster Survey Does the company have a business continuity plan? How the plan been reviewed in the last 12 months? Is the plan tested periodically? Does the plan assign restoration priority to all significant business activities?
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TDI, the Industry & Disasters Responding to the 2005 hurricanes TSDC conference calls Insurance assistance centers Data calls Commissioner bulletins TDI & SIIS websites
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TDI, the Industry & Disasters Dealing with billing/collection issues Bills/payments undeliverable Delayed delivery of cancellation notices Final audits unavailable Billing systems & geographical billing blocks
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Disaster Resources on the Web
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Other Issues/Questions Agents “out of trust” Handling TDI complaints Report fraud! 1-888-327-8818 or online at www.tdi.state.tx.us/fraud/onlinereport.html www.tdi.state.tx.us/fraud/onlinereport.html Other questions?
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CONTACT TDI On the web: www.tdi.state.tx.us www.tdi.state.tx.us By phone: 1-800-252-3439 Personal contact: Jack.Evins@tdi.state.tx.us 512-463-6580 Thank you! Thank you!
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