1. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins Administrative Medical Assisting, 2 nd Ed Part I: Fundamentals of Medical Assisting Unit One: Understanding the Profession Chapter 1 – Medicine and Medical Assisting

2. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins Objectives Spell and define the key terms Summarize a brief history of medicine Identify the key founders of medical science Explain the system of health care in the United States Discuss the typical medical office List medical specialties a medical assistant may encounter List settings in which medical assistants may be employed

3. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins Objectives cont. List the duties of a medical assistant Describe the desired characteristics of a medical assistant Identify members of the health care team Explain the pathways of education for medical assistants Discuss the importance of program accreditation Name and describe the two nationally recognized accrediting agencies for medical assisting education programs Explain the benefits and avenues of certification for the medical assistant List the benefits of membership in a professional organization

4. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins History of Medicine Ancient Medical History From 4000 B.C.E. –

5. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins History of Medicine Ancient Medical History Greeks – Romans –

6. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins History of Medicine Modern Medical History Anatomy … Microscopy … Surgery … Vaccination … Psychiatry …

7. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins History of Medicine Modern Medical History Bacteriology and antisepsis … Antibiotics … Women in medicine … Radiology … Vaccines …

8. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins Florence Nightingale

9. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins History of Medicine Recent Medical History Advances in public health … Advances in radiology … Advances in genetics … You will be there to see medicine evolve!

10. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The American Health Care System New Institutions and Relationships

11. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The American Health Care System The Medical Office – Recent Changes … all require a more expert, better educated, formally certified staff.

12. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The American Health Care System The Medical Office – Structure - Clinical StaffAdministrative Staff

13. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The American Health Care System Medical Specialties AllergistHematologistPathologist AnesthesiologistImmunologistPediatrician CardiologistInternistPodiatrist DermatologistNeonatologistProctologist Emergency physicianNephrologistPsychiatrist EndocrinologistNeurologistRadiologist EpidemiologistObstetricianRheumatologist Family practitionerOncologistSurgeon GastroenterologistOphthalmologistUrologist GerontologistOrthopedist GynecologistOtorhinolaryngologist Surgical Specialties CardiovascularMaxillofacialThoracic Cosmetic, reconstructiveNeurosurgeryTrauma GeneralOrthopedicVascular

14. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession A medical assistant …

15. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Medical Assistant … Administrative Duties

16. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Medical Assistant … Clinical Duties

17. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Medical Assistant … Characteristics Professional appearance and image Dependable and punctual Good communication skills Maturity Accuracy Honesty Respect for confidentiality Empathy Courtesy Interpersonal skills Positive self-image Team capability Initiative and responsibility Tact and diplomacy High moral and ethical standards

18. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Members of the Health Care Team –

19. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession History of Medical Assisting 1934 – 1955 – 1963 – 1978 – 1991 –

20. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Medical Assisting Education Accredited Programs

21. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Medical Assisting Certification CMA (Certified Medical Assistant) – RMA (Registered Medical Assistant ) –

22. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Medical Assisting Associations Benefits of Membership – Organizations –

23. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins The Medical Assisting Profession Employment Opportunities Professional practices –

24. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins Objectives Spell and define the key terms Summarize a brief history of medicine Identify the key founders of medical science Explain the system of health care in the United States Discuss the typical medical office List medical specialties a medical assistant may encounter List settings in which medical assistants may be employed

25. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins Objectives cont. List the duties of a medical assistant Describe the desired characteristics of a medical assistant Identify members of the health care team Explain the pathways of education for medical assistants Discuss the importance of program accreditation Name and describe the two nationally recognized accrediting agencies for medical assisting education programs Explain the benefits and avenues of certification for the medical assistant List the benefits of membership in a professional organization

26. Copyright © 2009 Wolters Kluwer Health | Lippincott Williams & Wilkins End of Presentation