1. C: Result Q’s for Double Passages What will happen to the report now? A) It won't be approved in time. B) It won't be sent by overnight mail. C) It will be sent to the shareholders on Tuesday. D) It will be delivered before noon on Monday. To: Georg Gonzales From: Margot Chantal Subject: Quarterly Report Date: Monday, January 5 I sent the quarterly report to you this morning by overnight mail. I don't want it to get lost like last time. You should receive it no later than 10:30 a.m. tomorrow, January 6. I hope you can check the numbers in the report and approve it by tomorrow afternoon. We need to send it to the shareholders tomorrow night. Telephone Call While You Were Out To: Margot From: George Gonzales Time: 4:30 p.m. Date: 6 January Message: snow storm delayed delivery. George will look at the report tonight and get back to you tomorrow

2. C: Result Q’s for Double Passages Dear Prof. Toyama, Have you looked at Ms. Wilson’s application yet? She has five years of teaching experience and four publications. Overall, I think her resume was impressive. Let me know if you would like me to ask her to an interview. Best, Leander Dear Leander, Yes, the candidate you mentioned seems like a fine teacher. However, I have looked at several other applications as well, and the other candidates were more qualified. In fact, we have already interviewed two of them, and found someone for the position. Thanks for checking though. Regards, N. Toyama What happened with Ms. Wilson? A) Her employment was terminated. B) Her contract was extended. C) She was not invited to an interview. D) She received a bonus in her paycheck.

3. C: Result Q’s for Double Passages A)His employment was terminated B)We extended the contract of the new advertising firm C)She was not invited for an interview. D)Most employees don’t know how to use the program. E)She received a bonus in her paycheck. 11. 1. Her resume was impressive. 2. Other candidates were more qualified. 12. 1. Company policy states that employees must be at their desks by 9:00 a.m. 2. Mr. Wilson had no excuse for arriving every day at 10:30 a.m. 13. 1. The new software program is very difficult to use. 2. Training for the new program is not on the calendar. 14. 1. Ms. Lee increased company sales by 33%. 2. Our company rewards high performers. 15. 1. We started a new promotional campaign. 2. Our revenues exceeded projections.

4. Final Exam (20 Qs) Part 5: 5 Qs from pp. 16-18 Part 6: 5 Qs from p. 21 (will include one new Q) Part 7: 10 Qs from pp. 22 – 27 (may include created readings based on textbook )