1. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Chapter 4, Lecture 3 Time Management Tools and Strategies

2. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Strategies Learn the job Know what is expected of the job What are the daily office procedures? Are there written instructions? What kinds of records do you manage? Know what is expected of you Clothing? Friendliness? Responsiveness?

3. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Strategies Adjust to your manager’s time schedule and preferences. If you work for several managers, keep notes on each manager’s preferences for getting work done.

4. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Strategies Assign priorities 1. Urgent/important2. Important/not urgent 3. Urgent/not important 4. Not important/not urgent

5. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Strategies Set priorities Assign time for tasks Group similar tasks Work at one task at a time

6. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Strategies & Tools Manage details Make a Daily Plan Prepare in Advance List of Quick Jobs Tickler File Pending File

7. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Strategies Adopt a flexible plan Allow time in your schedule for interruptions Work to a logical stopping place to reduce the time needed for deciding where to begin upon restarting

8. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Strategies Start the day with a difficult task Avoid procrastination Cope with interruptions Get it right the first time

9. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Learn to Cope with Stress Some people thrive on stress while others crumble Those who cope best have control of their jobs and themselves Meet deadlines Have positive attitude toward their work

10. ©2008 Pearson Education, Inc. Pearson Prentice Hall, Inc. Upper Saddle River, NJ 07408 Office Procedures for the 21st Century, 7/e by Sharon Burton and Nelda Shelton Additions by Annamary Fitzgerald, Jan 2010 Stress (continued) Analyze what is happening to you How do you react to a situation? What do you about it?