1. External Examiner Induction Day - 13 May 2015

2. Aims of induction To provide newly appointed External Examiners with: Background to University of Cumbria Information to help you carry out your duties: Types of External Examiner Role of the External Examiner Specific responsibilities University’s responsibilities Reporting Opportunity to meet team and undertake programme-level An insight into the operation of our assessment boards and exemplar paperwork All the information you need can be found on our website at: http://www.cumbria.ac.uk/externalexaminers

3. Context and background to UoC A new University of Cumbria (wef 2007) – 3 main campuses (Lancaster/Carlisle/Ambleside) Has a history of educating professionals going back over 150 years Student demographics: (not including dormant students) 2013-14Full-timePart-timeTotal Postgraduate 966 1366 2332 Undergraduate 5472 1836 7308 Collaborative 182 11 P/G 171 U/G 999 754 P/G 245 U/G 1181 6620 420110,821

5. Context and background to UoC – Cont’d Ethnic minority students (7%) Approx two thirds female to male student ratio Almost two thirds of full-time U/G students are under 21 years old Award classifications in 2013-14: 1 st class 15.6%; 2:1 50.1% Employability outcomes: No. of graduates unemployed and looking for work has fallen each year since 2009-10 Slight fall in those in f/t employment; increase in those in p/t employment Significant rise in those going on to further study, training and/or research

7. QAA Quality Code – B7:External Examining The QAA Quality Code sets out the following ‘Expectation’ in Chapter B7, stating that: ‘Higher Education providers make scrupulous use of external examiners’ Changes as a result have included: EE details in Module Guides for students EE reports shared routinely with students through Programme Blackboard sites

8. Types of External Examiner Subject External Examiners are appointed to comment on assessment practice at module level and will be involved in: Levels 5 and 6 of undergraduate degree programmes Levels 4 and 5 of Foundation degrees and target DipHEs In the full programme for other awards (eg 1 year courses, P/G courses) Minor change validation (including Level 4 modules) Award External Examiners are appointed to ensure the University’s assessment processes are sound, fairly operated and in line with the institution’s policies and regulations. External Examiner findings have a strong impact in relation to QAA review The External Examiner is seen as a critical friend and external moderator and plays an important role in quality enhancement

9. Role of the Subject External Examiner To ensure that academic standards are comparable with those across the UK Higher Education sector To ensure that module assessment requirements meet aims and outcomes To ensure that standards across modules are comparable (including cross site parity, and parity across collaborative provision where appropriate) To ensure that the achievement of programme aims and outcomes contributes to the commercial, industrial and professional environment (as appropriate) To ensure that assessment strategies and methods are in line with current best practice To ensure that student work is assessed carefully, accurately and fairly by internal examiners To ensure that Assessment Boards give full and fair consideration to each student

10. Specific Responsibilities of the Subject External Examiner To scrutinise a representative sample of each grade or class of degree, cases of failure To approve exam questions To attend Module Assessment Boards (MAB) to: Confirm MABs operate according to Regulations and with consistency and fairness Provide advice on decisions where necessary Agree marks, recommendations and decisions To provide an annual report To provide advice to course teams on, and approve, proposed minor changes to the programmes/modules

11. Role and responsibilities of the Award External Examiner To ensure that: Academic standards are maintained at a level comparable with similar awards elsewhere in the HE sector Regulations and Procedures are followed in a consistent, fair and proper manner and applied to ensure comparability of treatment for all students To provide experienced and objective input into the application of Academic Regulations and knowledge of how comparable situations are dealt with elsewhere They attend University Assessment Boards (UABs) They provide an annual report to the University

12. University responsibilities To provide you with sufficient information to carry out your duties To provide you with timely information on the dates of Assessment Boards and any other meetings To ensure a timely dispatch of information and work for moderation To provide a formal response to your annual report To ensure timely payment of fees and expenses

13. External Examiner’s Annual Report Subject External Examiners – provide comment on: Academic standards and comparability to similar courses/modules elsewhere The quality of learning opportunities available to students The assessment process Organisation and arrangements in enabling you to fulfil your duties Award External Examiners – provide comment on: The operation of University Assessment Boards Consistency in interpretation/application of Regulations and Procedures The administration of the Assessment Board process Serious Concerns In the first instance, to the Chair of MAB or UAB To the Vice Chancellor via a confidential report

14. External Examiner’s Annual Report – cont’d Reports should be submitted by 31 July (or within 6 weeks of the assessment board) Please do not name students or staff Standard template must be used (available from the website here)here Report goes to programme team (and other relevant departments/Services) Report is shared with students To submit reports (or for general queries), please e-mail: externalexaminers@cumbria.ac.uk

15. External Examiner’s Report – cont’d A good report should: Fully address each point within the template Be constructively written to aid enhancement Clarify any actions required (it helps to prioritise these) Provide specific and individual input regarding collaborative provision (if applicable) Recognise and highlight good practice Confidential section should only be used for serious matters of concern

16. Consideration of Annual Reports You should receive a formal response to your report, addressing the issues raised by you within 6-8 weeks Reports feed into the Faculty annual monitoring (AER) process: Annual monitoring process reports, (via Faculties), to the Academic Quality & Standards Committee (AQSC) A summary of issues arising from External Examiner Reports is provided to AQSC annually, and actions are monitored through Faculties and AQSC at the mid year point A summary of issues requiring action at University-level is provided to Academic Board and monitored through AQSC.

17. Common themes emerging from 2013-14 reports Good practice: Students well prepared for future employment Able to moderate student work on-line Electronic submission working well for students and Externals Innovative and creative assessment strategies Quality of student feedback (including use of audio feedback) Issues/points for further enhancement: Some Externals requested more opportunities to meet students Some reports suggested more could be done to publish the very best student assignments

19. Finance and accommodation Fees and expenses A set annual fee, stated in the appointment letter Expenses refunded, but must include full receipts (exception is mileage) Maximum allowance for subsistence (see information pack) Annual fee (not automatic – it must be claimed) will be paid on receipt of annual report The claim form is available from the website here and must be returned tohere Resource Support at the address shown on the form. Further detail on expenses can be found in the External Examiner HandbookExternal Examiner Handbook Accommodation The Resource Support service can book accommodation for you and can be contacted at: resourcesupport@cumbria.ac.ukresourcesupport@cumbria.ac.uk

20. Finance and Accommodation Claim forms Ensure all sections of the claim form are completed – including bank details, National Insurance and date of birth A copy of your passport photo page should be submitted Please submit all claims promptly University makes payments on the 26 th each month (where claims are received by 5 th of the month) Receipts Must be original and not credit card flimsies or statements Alcohol and newspapers are not refundable

21. Useful resources for External Examiners UK Quality Code Chapter B7: External Examining (Dec 2011)Chapter B7: External Examining Higher Education Academy (HEA) Handbook for External Examiners (2012) which can be found herehere University’s Quality HandbookQuality Handbook Academic Regulations Appendix 3b to Academic Regulations - ‘Marking & Moderation’Marking & Moderation Appendix 3c to Academic Regulations – ‘Conduct in Assessment’Conduct in Assessment Appendices 4a to 4f relate to External Examining and can be found herehere

22. Finally … Thank you for listening Any questions?