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High Street UK 2020 Holmfirth WELCOME Simon Quin & Professor Cathy Parker Institute of Place Management, MMU
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Vitality & viability
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town centre retail spend falling
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Alsager Altrincham Ballymena Barnsley Congleton Holmfirth Market Rasen Morley St George, Bristol Wrexham
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Literature review finding the evidence
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164 measures of retail centre performance 1
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166 factors that influence performance 2
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50 additional factors identified by town partners!
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22 experts ranked 201 factors
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1.How much influence each factor has on the vitality and viability of the High Street 2.How much control a location has over the factor
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Forget it Live with it Not worth it Get on with it! Get on with it! How much each factor influences vitality and viability How much control over a factor HSUK 2020 model
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Attractions Accessibility Amenity Action 4 As
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Retailers Comparison/convenience Chain vs Independent Merchandise Anchors Diversity Entertainment & Leisure 1. Attractions what the centre has to offer
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Walking Accessible Liveable 2. Accessibility getting into, out of, and around the centre
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Appearance Experience Necessities Attractiveness Recreational space Safety and crime Store development 3. Amenity experience within the centre
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4. Action making things happen
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Activity hours Vision & strategy (leadership) Place marketing Management Barriers to entry Place assurance Adaptability Networks & partnerships 4. Animator making things happen
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Repositioning Reinventin g Rebranding Restructuring 4 Rs
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Rebranding developing a meaning-making system that influences the ways in which people evaluate the place (Kavaratzis 2014)
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Footfall data indicator of vitality Supplied by Springboard 62 UK towns and cities 30 months of footfall (2012-2014) 563,828,709 people counted!
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Spatial Macro Meso Micro FOOTFALL Catchme nt Econom y Competi tion Vacanc y Internet Locati on Organisat ion Offer
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Spatial Macro Meso Micro HOLMFIRTH FOOTFALL FORECAST
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265,420 Spatial Resident population and employment Location + Holmfirth serves a rural population (Market Town) + Has 1.120 businesses + Is attractive for day visits - It is in the North
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183,898 Meso Competition Vacancy -Catchment is attracted to other, stronger centres -Town’s attractiveness is weakened by vacancy
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136,755 Micro Organisation Offer -13% of footfall lost through lack of organisational control -Lack of reliable footfall profile. Is Holmfirth providing an appropriate offer? (Comparison, Convenience or Speciality?) Mansfield, Gravesend, Grimsby
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123,079 Macro Average monthly footfall in 2020 Economy Internet shopping Smaller, comparison shopping towns more at risk. Retail parks and Internet taking more footfall.
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Why measure footfall? Represents how important you are to your catchment – not just retail Tells you what type of town you are Tells you if initiatives are working Helps town and stakeholders adapt to changing conditions
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What type of town are you? 1. Comparison Shopping Town A strong retail offer.
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Comparison Shopping towns Wide range of retail choice Strong retail anchor(s) Large catchment area Accessible by choice of means of transport Organise themselves to compete with other comparison towns and channels
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What type of town are you? 2. Speciality town A unique offer, including retail, events, heritage, etc.
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Speciality towns Offer something unique and special Anchor(s) not retail Attract visitors but serve local population Have longer dwell time Organise themselves to protect and promote identity and positioning
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What type of town are you? 3. Convenience/Community town A convenient location for a mix of retail, services and other benefits.
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Convenience/community town Focused on local community – offer, opening times, events etc Convenience anchor – work, public transport, food shopping, markets Offers convenient mix of goods and services Accessible and locally connected
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Convenience/community town Organise themselves to manage accessibility, concentration, reliability, and customer service…… and identify additions to augment offer (click & collect etc)
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and Holmfirth? A Speciality town? More reliable footfall profile needed to confirm
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Questions 1.What makes Holmfirth special? 2.How will Holmfirth address the 25 HSUK2020 priorities? simon@placemanagement.org
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