1. Welcome to the Borough of Telford & Wrekin

2. Integrated Children’s Services 31 st July 2006 Sue Wallis Workforce Reform Manager – Change for Children

3. well children vulnerable children in children acute need universal targeted specialist services services services Serving Children Well Whole System Change well children vulnerable children in children acute need universal few targeted specialist services services services The current position The future goal

4. Our solution A Common Service Delivery Process

5. CHILD INDEX CAF TAC CHILDREN SERVICE DIRECTORY

6. School and Community Clusters © Crown Copyright. All rights reserved. Borough of Telford & Wrekin Licence No. 09071L, 2003 5 4 2 1 3 1 - Newport Newport Muxton Lilleshall Tibberton Edgmond 2 – North Hadley Leegomery Donnington Priorslee Oakengates Ketley 3 - Wellington Wellington High Ercall Admaston Shawbirch Arleston 4 - Central Dawley Malinslee Hollinswood Aqueduct Brookside Randlay Stirchley Lawley/Overdale 5 - South Madeley Woodside Sutton Hill Ironbridge

7. Hub ISM Youth Inclusion Support Education Welfare Officers Primary Mental Health Workers Early Years Family Support & outreach Children with Disabilities Health visitors School Nurses Family Support Workers Behavioural Support Teachers Co-Located Integrated Aligned Co-ordinated Borough Wide Specialists School Based Staff Connexions Youth Development Community Service Officers Police Neighbourhood Action Teams Housing Learning support Community Safety Community Volunteer Service CAMHs Social Workers School Improve. Advisors Sensory Inclusion Service Acute Health General Practitioners Youth Offending Service Educational Psychologists Early Support Pilot Project Connexions

8. From Concept to Reality Government Vision: Improve Outcomes for All Children and Young People Form a World Class Children’s Workforce Stimulate new ways of working and develop new roles. Government Strategic Challenges: Recruit more people Develop and retain more people Strengthen inter-agency and multi-disciplinary working, and workforce re-modelling Promote stronger leadership, management and supervision Telford & Wrekin Children’s Services Better Outcomes for all Children

9. Whole System Change the Telford & Wrekin way CYPSB Children's Director Outcome sub- groups Joint Commissioning Local change boards Information sharing and common assessment TAC Lead Professionals Extended schools Children centres SCHOOL&COMMUNITY CLUSTERS 5 Outcomes

10. Workforce development and cultural change Giving direction Shaping the vision Model collaboration Evaluate and Review Mapping demographics Mapping services ‘gaps’ and ‘duplication’ Re-design Thinking out of the box /challenge the status quo Promoting common language and use of common processes for all Empower staff/develop confidence/’peer’ respect ‘Learning sets’ - training Communication Engagement Listening Networking Solution focused Needs-led Consulting C&YP/families/ communities Use evidence to map needs Capacity to respond holistically Manage risk

11. Working Together Change for children boards Workforce reform Schools at the heart Involving children & young people Communities and neighbourhoods (video) 500+ CAF and 650+ TAC’s 18 different agencies completing CAF’s 21 different agencies taking on role of Lead Professional

12. A New Language Cultural change Trust Respect Understanding Common language Clear understanding of accountability and outcomes Children and their families first

13. The story behind early indicators CAF, early intervention and integration are leading to improved support, quality information and better targeted resources. Referrals of CIN significantly down (508.4 per 10,000 down to 372.96) % of referrals of CIN leading to initial assessments up from 82.8 to 91.5 Core assessments of CIN (under 18) up from 33 per 10,000 to 100.9 % children entered on CPR down from 23.98 to 19 De-registration from CP register up from 38.1 to 42.93 per 10,000

14. Impact on service delivery More co-ordinated services Timely and appropriate interventions Managing and supporting staff to manage risk Better targeting of resources – cost effective Holding onto the baton Budget holding Lead professional Pathfinder

15. Impact on children, young people and their families Less opportunity to fall through the net Right help at the right time Improving parental capacity Early intervention will break the cycle of managed concern Empowering families Sustainable change

16. Challenges Locality leadership Growing capacity Sustainability Networking Understanding of risk