1. Luciane Galuppo lucianeg@microsoft.com Area Sales Manager LATAM Microsoft Learning

2. 101 individuals from 52 CPLS 54% of the companies from: Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Panama, Paraguay, Mexico, Peru and Venezuela Our daily closest partners Cargraphics Certiport Prometric Microsoft Learning Team Our PAM and TPAM: Adriana, Soraya, Willian, Christian, Priscilla WW Team: Lutz Ziob, Sharon Harris & John Schoenstein

3. Cargraphics Certiport Prometric

4. 1. Get to know each other! Learn and share experiences 2. Become more educated on our FY09 MSL strategy and goals Ask questions! Give feedback!

5. 9:00 – 9:30 – Welcome by Luciane Galuppo 9:30-11:00 – Connecting with Learning Customers by Lutz Ziob 11:00-11:30 – Break 11:30-12:30 – The LATAM Year in Review by Luciane Galuppo – MSL LATAM Area Sales Manager 12:30-2:30 - Lunch 2:30-4:00 - Microsoft Learning FY09 ILT Product Strategy by Sharon Harris 4:00-4:30 – CPLS Program Evolution by Luciane Galuppo 4:30-5:00 – Break 5:00 – 6:00 – FY09 Marketing Campaign by John Schoenstein 6:00-7:00 – Free Time 7:00 – 10:00 – Dinner at Fogo de Chao Churrascaria

6. 1 hour Q&A with Lutz Questions can be made live or by just giving it in writing to Luciane or the PAM and TPAM team

7. PICANHA CAIPIRINHA

8. Metropolitan area has over 19 million individuals (from 2007) Economy based on manufactured and agribusiness industry State represents a GNP of US$350 billion Strong XIX century immigration from: Portugal, Germany, Italy, Spanish and Lebanon Largest Japanese city outside of Japan (“Liberdade” neighborhood) Well known nightlife and restaurant scene

11. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. 9:00-10:00 – Microsoft Business Certification by Alex Cayaffa - Certiport 10:00-11:00 – Certification by Eric Wenck, Vice President; Jose Cuicas, and Juliana Mion, - Prometric 11:00-11:30 – Break 11:30-12:30 – Cargraphics Services Powered Courseware by Juan Carlos Jimenez 12:30-2:30 – Lunch 2:45-4:00 – LATAM Campaign and CPLS Best Practice by Luciane Galuppo 4:00-4:30 - Break 4:30-5:30 - Chat with Lutz Ziob 5:30 – 6:00 – FY09 Latin America Awards 6:00-7:00 – Cocktail 7:30 – 10:30 – Dinner at Nicolo Nostro Restaurant