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Managing Business Ethics
Chapter 11 Treviño & Nelson – 5th Edition
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Chapter 11 Overview Introduction
Focus on the Individual Expatriate Manage The Organization in a Global Business Environment Conclusion
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Focus on the Individual Expatriate Manager
Difficulty of foreign business assignments Need for training and guidance Foreign language proficiency Learning about the culture
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Individualism/Collectivism
Responsibility primarily to self versus family/group Most Asian / Latin American countries - collectivist U.S., Canada, Australia, most N. Europeans - individualist
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Power Distance Acceptance of hierarchical or unequal distribution of power, inequality India, Philippines, Mexico, Venezuela - high on power distance U.S., Israel, most Northern Europeans lower on power distance
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Donaldson’s Approach to Developing Corporate Guidelines
Reject ethical relativism Reject ethical imperialism Develop an “ethical threshold” for corporate behavior abroad based upon core values that can be translated into specific guidelines
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Development of Transcultural Corporate Ethic - 4 Principles
Inviolability of national sovereignty Social equity Market integrity in business transactions Human rights and fundamental freedoms
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UN Global Compact Protection of internationally proclaimed human rights Noncomplicity in human rights abuses Support for freedom of association Elimination of forced and compulsory labor Effective abolition of child labor Elimination of employment and workplace discrimination Support for a precautionary approach to environmental challenges Initiatives to promote greater environmental responsibility Development and diffusion of environmentally friendly technologies
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Global Codes of Conduct
Address Eight Principles: Fiduciary Property Reliability Transparency Dignity Fairness Citizenship Responsiveness
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Case: The Gift You're an account executive with a multinational financial firm, and one of your biggest accounts is that of a shipping magnate in Greece. Several months after you've arranged a very complex financing to build a new fleet of oil tankers for this customer, he asks if you and your wife would attend the christening of the first tanker. You, of course agree to attend - it would be an insult to him if you didn't. When you arrive, he asks your wife to break the traditional champagne bottle over the bow of the tanker. Two weeks after the christening, your wife receives a package from your customer. In it is a gold bracelet with her initials and the date of the christening set in diamonds. To return the gift would insult your customer, but accepting it would clearly violate your company's policy. What should you do?
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