1. Public Reporting: Bring Your Lunch and Make Connections Introduction to the AHRQ QI Learning Institute AHRQ Annual Meeting September 9, 2008

2. Agenda Welcome and Introductions Welcome and Introductions Overview of the Learning Institute Overview of the Learning Institute Applying for Membership Applying for Membership Discussion Discussion 2

3. Planning Committee Dale Bratzler, DO - Oklahoma Foundation for Medical Quality Dale Bratzler, DO - Oklahoma Foundation for Medical Quality Brooks Daverman, MPP, Division of Health Planning, Tennessee Department of Finance and Administration Brooks Daverman, MPP, Division of Health Planning, Tennessee Department of Finance and Administration Jeff Geppert, JD - Battelle Memorial Institute Jeff Geppert, JD - Battelle Memorial Institute Denise Love, MBA - National Association of Health Data Organizations Denise Love, MBA - National Association of Health Data Organizations Shoshanna Sofaer, MPH, DrPH - Baruch College, The City University of New York Shoshanna Sofaer, MPH, DrPH - Baruch College, The City University of New York Kim Streit, MBA, MHA - Florida Hospital Association Kim Streit, MBA, MHA - Florida Hospital Association 3

4. Staff AHRQ Center for Delivery, Organization, and Markets Irene Fraser, PhD, Director Irene Fraser, PhD, Director Mamatha Pancholi, MS, Program Officer, Quality Indicators Team Project Mamatha Pancholi, MS, Program Officer, Quality Indicators Team Project Marybeth Farquhar, PhD, MSN, RN, Senior Advisor, Quality Indicators Team Project Marybeth Farquhar, PhD, MSN, RN, Senior Advisor, Quality Indicators Team Project AHRQ Office of Communications and Knowledge Transfer Marjorie Shofer, MBA, Senior Program Analyst Marjorie Shofer, MBA, Senior Program Analyst Margaret K. Rutherford, Editor Margaret K. Rutherford, Editor AcademyHealth (Contractor) Katherine Griffith, Associate Katherine Griffith, Associate 4

5. 12 States Use QIs for Public Hospital Reporting 5

6. Purpose of the QI Learning Institute To provide a forum for discussing and facilitating the use of the AHRQ Quality Indicators (QIs) in statewide and regional programs that report hospital quality measures to the public. 6

7. Target Audience Leaders (or their representatives, including project staff and consultants) that are directly involved with developing public reporting programs from: – State agencies/task forces, – State hospital associations, and/or – coalitions 7

8. Possible Topics of Monthly Webinars 1. Selecting Measures and Sample Size 2. Preparing Data for the Report 3. Classifying Hospitals 4. Displaying the Data 5. Explaining the QIs on your Website 6. Creating a Consumer-friendly Website 7. Marketing and Promoting Your Report 8. Evaluation of Public Reporting Program 8

9. Upcoming Events QI 101 Webinar QI 101 Webinar – Wednesday, September 17, 2008 at 3:00 pm ET. – Please register at: http://www.ahrq.gov/qilearninginstitute/ http://www.ahrq.gov/qilearninginstitute/ Tracking Hospital Readmissions Consesus-building Conference Tracking Hospital Readmissions Consesus-building Conference – October 28-29, 2008, following the NAHDO Annual Conference, at the Omni La Mansion del Rio in San Antonio, TX. – Please register to participate in the conference at: http://nahdo.org/cs/meetings/. http://nahdo.org/cs/meetings/ 9

10. Applying for Membership If you are interested in becoming a member of the AHRQ QI Learning Institute: 1. Send an e-mail to: QualityIndicatorsLearning@ahrq.hhs.gov with the subject heading “Application Information for the QI Learning Institute.” 1. Send an e-mail to: QualityIndicatorsLearning@ahrq.hhs.gov with the subject heading “Application Information for the QI Learning Institute.” QualityIndicatorsLearning@ahrq.hhs.gov 2. AHRQ will respond with application details. 3. Application due by September 30, 2008. 10

11. Discussion Questions How did you get involved with public reporting? How did you get involved with public reporting? What have been your biggest accomplishments to date in developing your public reporting program? What have been your biggest accomplishments to date in developing your public reporting program? What are your biggest challenges going forward? What are your biggest challenges going forward? What insights/lessons would you like to share with your peers? What insights/lessons would you like to share with your peers? What requests do you have of your peers regarding issues you need help with? What requests do you have of your peers regarding issues you need help with? 11

12. For More Information QI Learning Institute Web site: QI Learning Institute Web site: http://www.ahrq.gov/qilearninginstitute/ E-mail: QualityIndicatorsLearning@ahrq.hhs.gov E-mail: QualityIndicatorsLearning@ahrq.hhs.gov QualityIndicatorsLearning@ahrq.hhs.gov QI Web site: QI Web site: http://www.qualityindicators.ahrq.gov/ 12